Overview If when using TDO and you are experiencing issues with the User Interface (ex,  the tabs are not showing on a particular workstation), there are few potential reason why.  Potential Causes DPI is set incorrectly TDO requires for the DPI to... Read More

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TDO the Unknown:  Tips and Tricks Main Page T1, T2, T3 meaning:  T1 patient is very nice, T2 patient is average, T3 patient is difficult.  Also how to clear the T rating. Menu > Macro note same as macro note on notes tab.  Faster way to enter... Read More

Essential things to know about Cloud Letters This article will go over important things to know regarding features, functionality and requirements. To eliminate any needs for re-training, the only nuance is that the "Letters List", "Letters to send"... Read More

Overview: Users are now able to change the order of the columns of the calendar by going to [Setup>Program Setup>Operatory Names]. Once the order is set, the calendar will display the same order. All the data will go with the correct operatory.... Read More

New Collage Feature   Overview This new feature was implemented to improve the way doctors create case studies and slides for presentations, showing a history of a case or cases.  This allows the clinician to organize their presentation with side... Read More

Overview The purpose of this feature is to be able to deploy new reports that are specific to doctors and their practice needs quickly and in formats that better serve their needs.  The user will be able to log in and select criteria for their... Read More

Overview This will show you how to customize the tabs for the patient's record. By default, the patient record in TDO has 22 tabs.  You may choose to remove some of these tabs or change the order in which they show in the program. This is a... Read More

Two common causes for slowness in TDO are: 1) High disk latency on the server 2) High RAM utilization on the server Both of these issues will present as TDO slow in all areas. This will affect ALL computers that use TDO. Behavior – TDO is slow to... Read More

Overview TDO’s Replica service is used to synchronize data in real time between practices in a unified TDO database. Once TDO’s Tech Support & IT Teams configure a new location(s) in the replica, you’ll need to update some... Read More