Home » Categories » Setup / IT information

TDO integration with CloudPBX software

 

Overview:

When phone rings, phone number details window opens up and allows a user to select and see phone number data. 

Note: in order to have this integration, 3CX software or similar has to be installed and working on the computer.

 

This integration is available to offices using TDO Version 12.205 or higher.

Setup:

 

In 3CX, please go to Configuration Settings

 

 

Select Advanced Settings

 

 

Select Behavior

 

 

Check the option to select Launch application on incoming call

 

 

On Path to executable window, make sure to have C:\Program Files\TDOffice\DOtNet\TDO.Connect.exe (if the computer is 32-Bit) or C:\Program Files (x86)\TDOffice\DOtNet\TDO.Connect.exe (if computer is 64-Bit) is added

 

 

On Parameters to Send field, please type in: %CallerNumber%

 

 

On the computer, go to Start> Computer (on Windows 7), or right-click on the Start Menu>File Explorer (on Windows 10) and follow the path: 

  1. C:\Program Files\TDOffice\DotNet (on 32-Bit), or
  2. C:\Program Files (x86)\TDOffice\DotNet (on 64-bit)

 

 

 

  1. Right-click on TDO.Connect.exe and select Properties. Then go to Compatibility tab and make sure the “Run this program as administrator” box is checked then click OK

 

 

Once the setup is complete a window like the image below will popup on the screen as incoming calls are received:

 

 

 

 

 

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Beta Tester Responsibilities
Viewed 493 times since Dec 4, 2018
Configuring a TDO Backup (Running a Fire Drill part 1)
Viewed 8277 times since Jan 21, 2015
HIPAA Compliance Protection to TDO Users
Viewed 2881 times since Mar 18, 2015
Encryption of TDO Database
Viewed 886 times since Nov 26, 2018
Upgrading to SQL 2008 Express
Viewed 2070 times since Sep 26, 2016
Updating Carestream 3D software
Viewed 2944 times since Jul 24, 2015
Replica Program Setup/Configuration
Viewed 257 times since Jan 6, 2017
Multi Windows User TDO Environment
Viewed 1824 times since Jun 23, 2017
How to Run a TDO Autofix
Viewed 3930 times since Jul 17, 2015