Home » Categories » Setup / IT information

TDO integration with CloudPBX software



When phone rings, phone number details window opens up and allows a user to select and see phone number data. 

Note: in order to have this integration, 3CX software or similar has to be installed and working on the computer.


This integration is available to offices using TDO Version 12.205 or higher.



In 3CX, please go to Configuration Settings



Select Advanced Settings



Select Behavior



Check the option to select Launch application on incoming call



On Path to executable window, make sure to have C:\Program Files\TDOffice\DOtNet\TDO.Connect.exe (if the computer is 32-Bit) or C:\Program Files (x86)\TDOffice\DOtNet\TDO.Connect.exe (if computer is 64-Bit) is added



On Parameters to Send field, please type in: %CallerNumber%



On the computer, go to Start> Computer (on Windows 7), or right-click on the Start Menu>File Explorer (on Windows 10) and follow the path: 

  1. C:\Program Files\TDOffice\DotNet (on 32-Bit), or
  2. C:\Program Files (x86)\TDOffice\DotNet (on 64-bit)




  1. Right-click on TDO.Connect.exe and select Properties. Then go to Compatibility tab and make sure the “Run this program as administrator” box is checked then click OK



Once the setup is complete a window like the image below will popup on the screen as incoming calls are received:






0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Enabling Two Step Authentication and Secure Password for TDO
Viewed 985 times since Nov 10, 2017
Microsoft SQL Size Limitations by Version
Viewed 530 times since May 23, 2018
TDO Workstation Install (Version 11)
Viewed 7098 times since Feb 13, 2015
Electronic Signatures in TDO with Topaz Signature Pad
Viewed 4755 times since Jun 10, 2015
Adding Dental Exchange information into TDO
Viewed 2134 times since Jun 8, 2015
Data conversion in TDO
Viewed 895 times since Dec 12, 2017
Upgrading to SQL 2008 Express
Viewed 1781 times since Sep 26, 2016
Important Ways to Prevent Data Loss
Viewed 1736 times since Jul 22, 2015
HIPAA Compliance Protection to TDO Users
Viewed 2462 times since Mar 18, 2015