TDO KB

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Overview At this time, QuickBooks has discontinued support for 2020 versions of QuickBooks Desktop Pro, Premiere and Enterprise. It is important when you upgrade your QuickBooks that you purchase the Desktop 2023 version and not the online version.... Read More

Overview   All correspondence to patients and referring doctors and how to customize your reports and letters will be covered in this training session Understanding The 3 tabs - New letter, Letter list, Template New letter tab How to print and/or... Read More

Overview Included in this article is the information that should be given to your IT Professional in order to setup and properly configure TDO for the first time. These instructions apply only to Version 12. Depending on your situation, you may be... Read More

  Overview Being part of the TDO Community allows you to post job opportunities to a large amount of highly trained doctors and staff. To take advantage of this, follow the detailed steps listed below.  Detailed Instructions 1. Log into the... Read More

If you are getting the below error when trying to connect OPENVPN. Disable Driver Signature Enforcement.   How to disable signature enforcement (server 2012 R2) 1.Activate the windows side panel charm by hovering the mouse at the top right of the... Read More

Overview TDO must run on the Windows operating system. There are 2 options to have Windows configured on a Mac computer M Chip Limitation TDO server and standalone are unable to run on MAC devices with M chips (M1/M2/M3 etc.) due to hardware... Read More

Overview This article contains the step by step instructions on insurance features in Version 12.  Multi Fee Schedule TDO has the ability for you to setup Multiple Fee Schedules for different insurances that you are in network with or you may want... Read More

Overview TDO’s Replica service is used to synchronize data in real time between practices in a unified TDO database. Once TDO’s Tech Support & IT Teams configure a new location(s) in the replica, you’ll need to update some... Read More

Topics Covered Include Services panel in TDO Processes Running on Server VPN connection and email for notifications Offsite backup, which runs daily Patient Web Registration Patient Web Registration template Check Edit Control, Network Settings ... Read More