TDO KB

Overview   Microsoft Visual Studio 2010 Tools for Office Runtime is a program that is installed via Windows Updates and is sometimes already installed on computers when initially setting up TDO.    When first installing TDO on a computer, this... Read More

Overview TDO allows a referring doctor to log into your website using the referring doctor portal provided by TDO Cloud. The following items will be visible to the referring doctor.  Pre-op1, post-op1, and recall images Past appointment dates... Read More

How to Uninstall Microsoft Access 2002 Runtime 1. Go to Control Panel and select Programs and Features.   2. When in Programs and Features, scroll down till you get to the Microsoft Access 2002 Runtime program. Select it, then right click on it.... Read More

Overview In the eRx module, users can access the State Narcotic Database system to check Controlled-Substance medications. Detailed Instructions Click on “New Rx” button The "Prescription Writer” window will open Add the Controlled... Read More

Overview   You will run into issues if you install TDO under one windows user then log in as another. During the install there are keys written to HKEY_CURRENT_USER. Usually re-running the SetupRuntime.exe will fix this. Read the below section to... Read More

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Overview At this time, QuickBooks has discontinued support for 2020 versions of QuickBooks Desktop Pro, Premiere and Enterprise. It is important when you upgrade your QuickBooks that you purchase the Desktop 2023 version and not the online version.... Read More

Overview  All correspondence to patients and referring doctors and how to customize your reports and letters will be covered in this training session Understanding The 3 tabs - New letter, Letter list, Template New letter tab How to print and/or... Read More