TDO KB

Overview This article will show you how to resolve this Letters Module PDF error:     Detailed Instructions To fix this error, download and install this file (External Link) Restart TDO using the TDO Autofix. Open Letters Module in TDO, and you... Read More

Overview This article will demonstrate the different ways to describe medication delivery methods for drugs with more than one way of delivery, i.e. by way of topical (on top of the skin) or systemic (through the bloodstream) in the Lexicomp... Read More

Overview This article will show you how to charge interest to patients showing an outstanding balance in your Aging Analysis Report Detailed Instructions By default, Interest is automatically checked for all patients. It does not mean that Interest... Read More

Overview This article will explain a possible cause of images not showing in the TDO referring doctor portal   Note: This feature requires TDO Cloud https://wwww.tdo4endo.com/our-products/tdo-cloud/   Potential Solutions If a referring doctor... Read More

Overview This article will guide you through printing your list of TDO autofills in preparation for enabling eRx. Detailed Instructions   Prior to signing up for eRx: When you sign up for eRx, the prescription options from within TDO are no... Read More

Overview This feature will be a quick way to attach images to an email message or add image attachments using the direct file path.  This feature is available in TDO Version 12.241a and higher. Note: You can use this feature to copy the filepath... Read More

Overview The “Filter Category” will allow the user to filter results in Organizer by category in the same pop-up that filters dates. This feature is available in TDO Version 12.219 and higher Detailed Instructions The Category Filter is... Read More

Overview This article will show you how to add a custom watermark to images or radiographs in TDO using a .PNG version of your logo. If you do not currently have a .PNG version of your logo, reach out to the graphic designer who created your logo.  ... Read More

Overview Use these instructions to set up your TDO workstation to submit Canadian (CDA) eClaims. The instructions listed below will apply if you are currently using Version 11 of TDO Software. If you are using 12 or higher, please follow the... Read More

Overview When the phone rings, a phone application window opens, allowing the user to select and see phone number data.  NOTE: To enable this integration, 3CX software or a similar product must be installed and working on the computer. This... Read More