TDO KB

Overview The “Filter Category” will allow the user to filter results in Organizer by category in the same pop-up that filters dates. This feature is available in TDO Version 12.219 and higher Detailed Instructions The Category Filter is... Read More

Overview This article will show you how to add a custom watermark to images or radiographs in TDO using a .PNG version of your logo. If you do not currently have a .PNG version of your logo, reach out to the graphic designer who created your logo.  ... Read More

Overview Use these instructions to set up your TDO workstation to submit Canadian (CDA) eClaims. The instructions listed below will apply if you are currently using Version 11 of TDO Software. If you are using 12 or higher, please follow the... Read More

Overview When the phone rings, a phone application window opens, allowing the user to select and see phone number data.  NOTE: To enable this integration, 3CX software or a similar product must be installed and working on the computer. This... Read More

Overview We have the ability to import data from PBS Endo® (Essentials and Enterprise) and EndoVision®.Any other softwares will need a data import investigation to see what fields, if any, can be imported. For pricing, please contact sales... Read More

Overview There are two reports for auditing changes that have occurred in the program. Here is how to find them, and what they do. Detailed Instructions Reporting Tools > Administrative > Exam LogExam Log: Shows deleted teeth and if teeth... Read More

What Is A Fire Drill? The TDO Fire Drill is the process of simulating a problem with your server, in which case you would need to configure another computer in the office to function as the server. TDO has a robust backup and restore procedure that... Read More

Overview The following article goes over setting up two-factor authentication (2FA) and app passwords within Google.  Microsoft (Outlook) users The information in this article provides directions for Google (Gmail) users. If using Microsoft ... Read More

Overview Here are the 5 steps to do before going "Live" with TDO  Step 1 - TDO University  Step 2 - Installation  Step 3 - TDO Checkout  Step 4 - Program Setup Step 5 - TDO Training Sessions  Trainings are implemented on separate days to... Read More

Overview It is important that you run a test using your web infograbber to make sure that text boxes are not showing auto complete options. There have been some instances where the tablet browser has ignored the page settings and displayed previous... Read More