TDO KB

Overview  This article will cover how to use the CS 1200 and CS 1500 Intraoral Cameras to take images in TDO. Detailed Instructions 1. Install the TWAIN driver for this device. If you don’t have the installation files for the driver, you can... Read More

Overview When office staff call to check on patients from the Patients to Call list, they enter a note on that report with the result of the phone call.  That note automatically goes into the patient’s chart.  Detailed Instructions The�... Read More

  Creative Design: Branding 3 Key factors: Who you are, what you do, and who you do it for. What is your niche? (e.g. Endodontist) This will be the platform across the board. Consistency is key. Colors: Think logo and office colors. ... Read More

Overview This feature was implemented in TDO to make it easier for users to see all the images grouped by patient. Note: This feature was implemented in TDO Version 12.236 Detailed Instructions Make sure TDO is closed. Go to “C:\Program... Read More

Overview When an office switches from one CBCT manufacturer to another, the volumes from the older CBCT manufacturer may not open in TDO. This feature has been implemented to enable offices to open/view 3D volumes from different CBCT manufacturers. ... Read More

Overview This feature allows an office using TDO to configure two or more email accounts to send emails from TDO. Note: This feature is available in TDO 12.290 or newer. To view instructions for configuring SMTP server settings in earlier versions... Read More

Overview We have integrated the DentalXChange Attachment Service in our Insurance Module. Requirements This Attachment functionality is added in version 12.338 and higher. TDO Users will need to contact DentalXChange to enable this service. Note:�... Read More

Overview Offices using TDO can now allow their patients to sign Pre-Treatment Estimates using the Web based infograbber.   In order to use this new functionality, an active TDO Cloud subscription is required.    Detailed Steps: Add fees in the... Read More

Overview TDO requires for Norton, Symantec, and Sophos to have Exploit Migration to be unchecked in the Individual Antivirus Software Detailed Instructions Disable "Memory Exploit Mitigation" under Network and Host Exploit Mitigation. Go to: ... Read More

Overview Listed here are the detailed steps used in troubleshooting image quality with Carestream RVG 6100 and 6200 sensors in Version 12 of TDO. If you are using Version 11 of TDO, please see Troubleshooting Carestream SDK X-Ray Image Quality... Read More