Overview The integration for Prexion is available in TDO Version 12.202 or higher. Detailed Instructions Click on the Setup tab > Select Site Configuration > Device Configurations Apply the CBCT Settings to the assigned workstation name... Read More
Overview This article will show you the quickest way to verify your TDO Backup status. Detailed Instructions The following directions will show you how to verify the status of your backup in TDO Version 12. To verify your backup in TDO Version 11,... Read More
Perquisites GxPicture Suite and Vixwin would need to be installed by the office’s IT or Gendex representative. VixWin TDO looks for the folder “c:\vx_qlink”. If this program (VX_QLINK) isn’t installed, contact Kavo Support. Run... Read More
Overview Microsoft Visual Studio 2010 Tools for Office Runtime is a program that is installed via Windows Updates and is sometimes already installed on computers when initially setting up TDO. When first installing TDO on a computer, this... Read More
Overview TDO allows a referring doctor to log into your website using the referring doctor portal provided by TDO Cloud. The following items will be visible to the referring Dr. Pre-op1, post-op1 and recall images Past appointment dates... Read More
How to Uninstall Microsoft Access 2002 Runtime 1. Go to Control Panel and select Programs and Features. 2. When in Programs and Features, scroll down till you get to the Microsoft Access 2002 Runtime program. Select it, then right click on it.... Read More
Overview In the eRx module, users can access the State Narcotic Database system to check Controlled-Substance medications. Detailed Instructions Click on “New Rx” button The "Prescription Writer” window will open Add the Controlled... Read More
Overview You will run into issues if you install TDO under one windows user then log in as another. During the install there are keys written to HKEY_CURRENT_USER. Usually re-running the SetupRuntime.exe will fix this. Read the below section to... Read More