TDO KB

Overview We have the ability to import data from PBS Endo® (Essentials and Enterprise) and EndoVision®.Any other softwares will need a data import investigation to see what fields, if any, can be imported. For pricing, please contact sales... Read More

Overview There are two reports for auditing changes that have occurred in the program. Here is how to find them, and what they do. Detailed Instructions Reporting Tools > Administrative > Exam LogExam Log: Shows deleted teeth and if teeth... Read More

What Is A Fire Drill? The TDO Fire Drill is the process of simulating a problem with your server, in which case you would need to configure another computer in the office to function as the server. TDO has a robust backup and restore procedure that... Read More

Overview The following article goes over setting up two-factor authentication (2FA) and app passwords within Google.  Microsoft (Outlook) users The information in this article provides directions for Google (Gmail) users. If using Microsoft ... Read More

Overview Here are the 5 steps to do before going "Live" with TDO  Step 1 - TDO University  Step 2 - Installation  Step 3 - TDO Checkout  Step 4 - Program Setup Step 5 - TDO Training Sessions  Trainings are implemented on separate days to... Read More

Overview It is important that you run a test using your web infograbber to make sure that text boxes are not showing auto complete options. There have been some instances where the tablet browser has ignored the page settings and displayed previous... Read More

Overview The integration for Prexion is available in TDO Version 12.202 or higher. Detailed Instructions Click on the Setup tab > Select Site Configuration > Device Configurations Apply the CBCT Settings to the assigned workstation name... Read More

Overview This article will show you the quickest way to verify your TDO Backup status.  Detailed Instructions The following directions will show you how to verify the status of your backup in TDO Version 12. To verify your backup in TDO Version 11,... Read More

Perquisites GxPicture Suite and Vixwin would need to be installed by the office’s IT or Gendex representative. VixWin TDO looks for the folder “c:\vx_qlink”. If this program (VX_QLINK) isn’t installed, contact Kavo Support. Run... Read More

Overview   Microsoft Visual Studio 2010 Tools for Office Runtime is a program that is installed via Windows Updates and is sometimes already installed on computers when initially setting up TDO.    When first installing TDO on a computer, this... Read More