TDO KB

Overview Use these instructions to set up your TDO workstation to submit Canadian (CDA) eClaims for TDO Version 12 or higher. TDO versions 12.416 & above - Contact support for Itrans 2.0 install. TDO versions 12.88c or 12.205 - Contact support... Read More

Overview Listed here are steps to upgrade MS Access Runtime 2002 to MS Access Runtime 2010. As version 12 of TDO is only compatible with MS Access Runtime 2010 we suggest doing this on all computers at the office. Detailed Steps Browse to TDO4Endo... Read More

Overview Following are the steps to upgrade to SQL version on your Server.  Detailed Instructions Before You Begin - Requires TDO Backup Prior to beginning it is REQUIRED that a backup be made of the TDO Server Data. This backup has to be run... Read More

HIPAA Audits: A Nine-Step Checklist Here are nine tips to help you prepare now in case your dental practice is chosen for a HIPAA audit. True, not every dental practice will get audited, but if your practice is covered by HIPAA you should... Read More

Overview The video below provides instruction on how to adjust the ruler parameters from the Draw window. This allows your ruler in the Draw window to take accurate measurements of your x-ray scans. Detailed Instructions Read More

Overview How to send a Pre-determination or an E-Claim, step by step from Insurance, Creating, Submitting, and Uploading. Detailed Instructions Make sure the patient’s insurance information is entered in the Insurance page.   Pre... Read More

Overview You can customize the Main TDO Ribbon to have your most widely used icons available for immediate display. This is a workstation setting.  Detailed Instructions Setup > Site Configuration > Add/Edit User Names and Passwords > My... Read More

Overview This video shows how you can use the Draw page to compare two different charts, as well as convert them into a single image file that can be saved into your Organizer Detailed Instructions Read More

Overview The video below provides instruction on how to insert an existing image from the Organizer onto a chart, then posting to TDO Clinical. Detailed Instructions Read More

Overview The Draw window allows you to copy an image from the Organizer and paste into an already existing image. This is a good feature if you need to replace a single image in an entire chart. Detailed Instructions Read More