Overview ITRANS has announced a major update for their iCA application. Effective July 1, 2019, you will need to use iCA version 3 or newer (the most recent version, however, is 4.1.0.0). Please see their release here [External Link]. How to... Read More
Insurance
Overview This article covers the steps necessary to prepare your practice to submit CDA claims through TDO. These instructions are ONLY for Canadian practices. Detailed Instructions On your server, navigate to the TDOBuilds folder and run... Read More
Overview We have integrated the DentalXChange Attachment Service in our Insurance Module. Requirements This Attachment functionality is added in version 12.338 and higher. TDO Users will need to contact DentalXChange to enable this service. Note:Â... Read More
Overview Use these instructions to set up your TDO workstation to submit Canadian (CDA) eClaims. The instructions listed below will apply if you are currently using Version 11 of TDO Software. If you are using 12 or higher, please follow the... Read More
Overview If you are experiencing an error submitting claims with the following message: "There was a problem uploading claims- Error: Authorization failed. Please check the username and password in the eclaims setup form." It is possible that, beyond... Read More
Overview This article covers how to check the status of iTrans if you are having difficulty submitting electronic claims. Detailed Instructions For our Canadian TDO Users, if you receive an iCA error when submitting an electronic claim, please... Read More
Overview TDO feature that allows multi-location offices to upload and print Claims from one centralized location with Dental X Change. This feature is available on TDO version 12.405g and above. Important: Before switching to “Centralized Claims,... Read More
Overview Use these instructions to set up your TDO workstation to submit Canadian (CDA) eClaims for TDO Version 12 or higher. TDO versions 12.416 & above - Contact support for Itrans 2.0 install. TDO versions 12.88c or 12.205 - Contact support... Read More
Overview How to add Dental X Change password to TDO. TDO Version 12 Setup > Site Configuration > Electronic Claims Setup Select WebClaims - ClaimConnect Webclaim User Name: (DentalXChange login username) Webclaim Password: (DentalXChange... Read More