TDO KB

Two common causes for slowness in TDO are: 1) High disk latency on the server 2) High RAM utilization on the server Both of these issues will present as TDO slow in all areas. This will affect ALL computers that use TDO. Behavior – TDO is slow to... Read More

Overview The video below provides instruction on how to adjust the ruler parameters from the Draw window. This allows your ruler in the Draw window to take accurate measurements of your x-ray scans. Detailed Instructions Read More

Overview How to send a Pre-determination or an E-Claim, step by step from Insurance, Creating, Submitting, and Uploading. Detailed Instructions Make sure the patient’s insurance information is entered in the Insurance page. Pre... Read More

Overview You can customize the Main TDO Ribbon to have your most widely used icons available for immediate display. This is a workstation setting.  Detailed Instructions Setup > Site Configuration > Add/Edit User Names and Passwords > My... Read More

Overview This video shows how you can use the Draw page to compare two different charts, as well as convert them into a single image file that can be saved into your Organizer Detailed Instructions Read More

Overview The video below provides instructions on inserting an existing image from the Organizer into a chart, then posting it to TDO Clinical. Detailed Instructions Read More

Overview The Draw window allows you to copy an image from the Organizer and paste it into an already existing image. This is a good feature if you need to replace a single image in an entire chart. Detailed Instructions Read More

We have noticed several issues with touchscreen laptops attempting to use the TDO Web Based Infograbber on the Microsoft Edge browser (on Windows 10). We have looked into it and after testing we have found that Edge doesn’t handle the html... Read More

Overview The video below provides instructions on how to create multiple reference libraries, which is very useful for saving multiple ruler configurations for a variety of image-taking devices. Detailed Instructions Read More

Overview The video below provides instructions on how to duplicate a lecture in TDO, which can then be used as a basis for future lectures, saving you time from having to create a lecture from the beginning. Detailed Instructions   Read More