TDO KB

 How to calculate insurance without using Insurance Estimating: There is the option to not use the Insurance Estimating feature. Users will still be able to calculate insurance by assigning categories but you will not be able to create specific... Read More

Details of Responsibilities TDO Software will credit technical support fees while your practice is actively participating in the beta testing process. The process of being a beta tester office will require more frequent new version release... Read More

Overview: In an ongoing effort to reach the strictest security protocols and HIPAA requirements, we have added an additional layer of encryption to your TDO database when upgrading to version 12.309c or above. Note: it is very important usersÂ... Read More

Overview: This cool feature will allow users to combine several images in TDO into a single file. Note: this feature is available in TDO version 12.306e and newer. Detailed Instructions Steps: In Organizer, select one or more images       ... Read More

Overview  This article will cover how to use the CS 1200 and CS 1500 Intraoral Cameras to take images in TDO. Detailed Instructions 1. Install the TWAIN driver for this device. If you don’t have the installation files for the driver, you can... Read More

Overview   When office staff call to check on patients from the Patients to Call list they enter a note on that report with the result of the phone call.  That note automatically goes into the patient’s chart.    Detailed Notes The Call... Read More

  Creative Design: Branding 3 Key factors: Who you are, what you do, and who you do it for. What is your niche? (e.g. Endodontist) This will be the platform across the board. Consistency is key. Colors: Think logo and office colors. ... Read More

Overview This feature was implemented in TDO to make it is easier for users to see all the images grouped by patient. Note:  This features was implemented in TDO Version 12.236 Steps Make sure TDO is closed. Go to “C:\Program Files \... Read More

Overview When an office switches from one CBCT manufacturer to another, the volumes from the older CBCT manufacturer may not open in TDO. This feature has been implemented to enable offices to open/view 3D volumes from different CBCT manufacturers. ... Read More

Overview This feature allows an office using TDO to configure two or more email accounts to send emails from TDO. Note: This feature is available in TDO 12.290 or newer. To view instructions for configuring SMTP server settings in earlier versions... Read More