TDO KB

In previous versions of TDO 12, Image Organizer had 3 different refresh buttons. In TDO 12.351d and above they are grouped into a dropdown. Previous versions of TDO:   TDO version 12.351d and newer: Note: In version 12.364n and newer, each button... Read More

Overview This feature will allow the staff and providers to increase the font size on the ’Patient Notes’. Note: this setting is per workstation. In the Patient Note form users will also find a Calendar button to add the date the note is... Read More

Overview Change the order of columns in the calendar by going to [Setup>Program Setup>Operatory Names]. Once the order is set, the calendar will display the same order. All the data will go with the correct operatory.   This feature is... Read More

  Note: This tool is designed for eRx users who have TDO 12.311b or earlier. If you are using TDO version 12.320b or newer, you do not need to use this tool.  Overview After the initial eRX signup and training process has been completed, you... Read More

THIS SETTINGS HAVE BEEN TESTED WITH VERSION 12 OF TDO ONLY.   These settings could be setup as a GPO for the office, or individually for each workstation. 1. Remove "run as administrator" option from TDO shortcut. 2. Add "Everyone" user to have... Read More

Overview In TDO 12.338 and higher, it is possible to enable a setting that will allow you to maximize the main window so that it occupies the whole screen.   Detailed Steps Open TDO, and log in. Go to Setup > Site Configuration > Edit... Read More

Overview This article explains how to sign up a doctor for electronic prescriptions (eRx). More information and pricing for eRx can be found here.In TDO, you will have an eRx button to click on that launches the MDToolbox interface where you enter... Read More

Overview  Cloud Reports are also available online! Refer to the information below. Prerequisites  TDO v11 or higher, TDO Cloud services, Microsoft Excel (reports are downloaded in .xlsx format) Detailed Instructions In a browser, go to the... Read More

Overview For TDO Web/Cloud Services users who utilize the referring doctor portal to allow referring doctors to refer patients, and view patient info & reports, it is important for referrers to have the ability to log in, change their password,... Read More

Overview  TDO has implemented this feature to allow users to prescribe medications on mobile devices. Prerequisites  Cloud service and ERx services are required. For eRx services please contact support or click here for more information. Note:... Read More