TDO KB

Overview For TDO Web/Cloud Services users who utilize the referring doctor portal to allow referring doctors to refer patients, and view patient info & reports, it is important for referrers to have the ability to log in, change their password,... Read More

Overview  TDO has implemented this feature to allow users to prescribe medications on mobile devices. Prerequisites  Cloud service and ERx services are required. For eRx services please contact support or click here for more information. Note:... Read More

  1 Overview  The Web Registration Icon can be used to identify which patients have completed the Web Registration prior to their appointment date. 2 Configuring TDO 2.1 Icon From the menu [Program Setup > Format String], select “Web... Read More

New Collage Feature   Overview This new feature was implemented to improve the way doctors create case studies and slides for presentations, showing a history of a case or cases.  This allows the clinician to organize their presentation with side... Read More

Overview The Infograbber application will make your office entirely paperless and save your front office staff a tremendous amount of time. Your patients will complete their patient information, medical history, and pain history all on the tablet pc.... Read More

Overview The purpose of this feature is to be able to deploy new reports that are specific to doctors and their practice needs quickly and in formats that better serve their needs.  The user will be able to log in and select criteria for their... Read More

Overview This article will guide you on how to contact TDO Support if you need assistance. Detailed Instructions Support Resources We offer technical support resources that you can access at any time.  TDO Knowledge Base - Search our Knowledge... Read More

  Overview For technical reasons the location of the Infograbber executable file is now moved to DotNet folder. So when updating TDO, especially from TDO Version 11, please follow the steps below to update the Infograbber Icon on the computer&rsquo... Read More

 How to calculate insurance without using Insurance Estimating: There is the option to not use the Insurance Estimating feature. Users will still be able to calculate insurance by assigning categories but you will not be able to create specific... Read More

Details of Responsibilities TDO Software will credit technical support fees while your practice is actively participating in the beta testing process. The process of being a beta tester office will require more frequent new version release... Read More