TDO KB

Overview How to chart a Gentlewave procedure in TDO.  Note: For instructions on setting up your GentleWave to communicate with your TDO software, see this article. Detailed Instructions How to accomplish this task: First, select a patient and... Read More

Overview This article goes over how to acquire a PreXion scan through TDO. For instructions on setting up the integration between your PreXion3D scanner and TDO, see this article. Detailed Instructions Click the Acquire button from the Main or... Read More

For more information about TDO Hosted, please contact TDO Support. Overview: TDO Hybrid: Note: If you have questions about TDO Hybrid, please contact TDO Support. TDO Hybrid, similar to TDO Hosted, is a different implementation of the TDO... Read More

Overview This article goes over how to add a new menu link to your practice website.  Detailed Instructions Accessing the Web Wizard To make changes to your TDO Website, you may access the Web Wizard to add content to your new website yourself by... Read More

Overview This article contains some brief instructions on how to access and make updates to your Wordpress website.  For any additional help on editing your website, please email clouddesign@tdo4endo.com and we will be happy to assist. Video... Read More

Note 3/16/2020: Due to the spread of COVID-19 we have received many requests for help with distributing information to referrers and patients via email. Because Batch Letters can sometimes take a long time to generate and is not designed to send... Read More

Overview In order to show the Draw Page Popup window to show images, please follow the steps below.   Note: This feature was implemented in 12.303. Detailed Steps Open Image Organizer. Click on ”Show Defaults Dialog” button. On Organizer... Read More

Overview Listed below are instructions on how to set the email address that receives a notification when the Cloud Backup completes   Detailed Instructions   Go to https://tdoer.tdo4endo.com and Sign in.   On the TDO Products and Services page,... Read More

TDO uses Microsoft SQL Server (2000, 2005, 2008, or 2016) to manage your database. The Express edition of Microsoft SQL Server has a 10GB limit on database files. If yours is a single-location practice, your database is most likely hosted on an... Read More

  Overview: When it comes time to replace your server, you will need to, among other things, move your TDO database from the existing server to your new server. It’s important that you do so according to the following steps to ensure that no... Read More