TDO KB

Overview Listed below are instructions on how to set the email address that receives a notification when the Cloud Backup completes   Detailed Instructions   Go to https://tdoer.tdo4endo.com and Sign in.   On the TDO Products and Services page,... Read More

TDO uses Microsoft SQL Server (2000, 2005, 2008, or 2016) to manage your database. The Express edition of Microsoft SQL Server has a 10GB limit on database files. If yours is a single-location practice, your database is most likely hosted on an... Read More

  Overview: When it comes time to replace your server, you will need to, among other things, move your TDO database from the existing server to your new server. It’s important that you do so according to the following steps to ensure that no... Read More

Overview Please be careful with the Windows 11 update. Before upgrading, verify if your Carestream Dental product connected to the PC is compatible with Windows 11. TDO is fully compatible with both Windows 10 and 11. 6100/6200 Compatible ... Read More

Overview This article will go over how to send prescriptions for Xylitol Rinse and Magic Mouthwash. Xylitol Rinse If entering just xylitol rinse, the proper thing to choose is "licodaine 2% mucous membrane solution (topical)".  Magic Mouthwash To... Read More

Overview  Listed below are the instructions on how to use TDO eRx to prescribe a medication to a mail-order pharmacy. Table of Contents Detailed Instructions Amazon Prescription Services   Detailed Instructions Open the eRx Module thru TDO... Read More

Overview TDO now offers the ability to add previously saved pdfs to a patient’s image organizer via the Folder Monitor functionality on the Acquire Page. For information on setting up folder monitor, please read THIS article. This... Read More

Overview When working on a collage or an important lecture, users have the option to move the images to the beginning to make it easier to order the images for that important lecture.   Requirements: This feature is implemented in 12.355n  ... Read More

Overview If the Recall page is open, it is possible to take a Recall radiograph or picture with one click. This article will cover the details of this feature. This feature is available in TDO version 12.175b and higher. Detailed Instructions ... Read More

Overview Users may customize their calendar in many ways – one way is the times and colors. To start customizing the calendar follow the steps below:   Detailed Instructions  Go to Setup>Program Setup>Calendar> Times and Colors    ... Read More