TDO KB

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Overview In order for TDO to function properly, we ask that all firewalls on individual machines be turned off.  Detailed Instruction    Open Control Panel  Click System and Security   Click Windows Firewall   Click Turn Windows Firewall on... Read More

Overview If the following message pops up while TDO is initializing, please follow the detailed instructions to resolve Why does this occur? TDO is opening in the wrong version of Access. TDO uses the MS Access Runtime (either 2002 or 2010), but it... Read More

Responsibilities of the IT Professional 1) To resolve all networking issues. It is the responsibility of the IT Professional to maintain and resolve all network issues, so they comply with the recommended network configuration and specifications... Read More

Overview This article provides things to keep in mind to protect yourself from any possible embezzlement.  Detailed Instructions Make it a requirement for each employee to use a unique login and password. Require users to log off TDO when... Read More

Overview How to use the X-rays received to keep track of X-rays received and returned. Detailed Instructions  To open this form, click ‘Front Desk Tools’ from the top menu bar and select ‘X-rays received and sent.’ This can... Read More

Overview Macro Notes allow you to enter a ‘daily note’ explaining what you did that visit with a patient without having to open the Patient Note Page and enter the note manually. You have an unlimited number of Macro Notes available. Set... Read More

It is possible that TDO Mobile will not work properly after upgrading to a new iPhone or upgrading your phone to a new version of iOS. If you are unable to open TDO Mobile after upgrading, please do the following: Uninstall TDO Mobile by locating... Read More

Overview If you would like to print a signed copy of a consent form, follow these steps: Detailed Instructions Navigate to the proper patient’s record in TDO At the top of the program, click on Main Data and select Review Policy/Consent... Read More

Overview Notes page - Needed section Detailed Instructions If additional X-rays/reports are needed from another doctor, or if you need to send any X-rays to any other doctor. When the doctor checks these items from within the patient’s record... Read More