Skip to Content
TDO KB

TDO KB

Voided Transaction report

Overview This article goes over how to generate a list of all voided transactions.  Detailed Instructions To view all voided transactions, select Reports from the top menu bar – ‘Financials’ – Voided Transactions.  Select the... Read More

Steps in Completing Treatment

Overview How to complete Treatment. Detailed Instructions TDO follows a Diagnostic and Treatment protocol that is very standardized and results in a complete and comprehensive record. The Treatment protocol is basically as follows: Fill out the... Read More

Performing a Diagnosis in TDO

Overview TDO is designed to walk the user through a series of steps that rationalize the diagnostic process. Detailed Instructions These steps are as follows: Review medical history. Acquire the necessary and appropriately angled preoperative... Read More

Registering a patient

Overview How to register a patient Detailed Instructions When adding a patient to the system, you have the option to use either the small or the large registration form.   The large registration form, or the ‘Patient Registration Form’,... Read More

How to Turn off Firewalls on a workstation

Overview In order for TDO to function properly, we ask that all firewalls on individual machines be turned off.  Detailed Instruction    Open Control Panel  Click System and Security   Click Windows Firewall   Click Turn Windows Firewall on... Read More

Troubleshooting - Security Notice opening TDO

Overview If the following message pops up while TDO is initializing, please follow the detailed instructions to resolve Why does this occur? TDO is opening in the wrong version of Access. TDO uses the MS Access Runtime (either 2002 or 2010), but it... Read More

TDO Terms of Responsibilities

Responsibilities of the IT Professional 1) To resolve all networking issues. It is the responsibility of the IT Professional to maintain and resolve all network issues, so they comply with the recommended network configuration and specifications... Read More

Results 401 - 410 of 478