Site Configuration

Steps to create and submit Pre-Determinations and Claims electronically

Aug 14, 2016 Pre-Determination, predetermination, eclaim, e-claim, send claims, Dentalxchange, attachements, claims, claim, E-Claim 0 12.47K 0/5 (0 Vote)

Overview How to send a Pre-determination or an E-Claim, step by step from Insurance, Creating, Submitting, and Uploading. Detailed Instructions Make sure the patient’s insurance information is entered in the Insurance page. Pre... Read More

Version 12 Insurance Features

Jan 11, 2017 insurance, version 12, v12, v12 insurance, insurance, multiple fee schedules, calculate insurance 0 14.66K 0/5 (0 Vote)

Overview This article contains the step by step instructions on insurance features in Version 12. Multi Fee Schedule TDO has the ability for you to setup Multiple Fee Schedules for different insurances that you are in network with or you may want... Read More

Adding a watermark to images in TDO

Mar 7, 2018 watermark, logo, xray logo, radiograph logo, watermark image 0 5.67K 0/5 (0 Vote)

Overview This article will show you how to add a custom watermark to images or radiographs in TDO using a .PNG version of your logo. If you do not currently possess a .PNG version of your logo, reach out to the graphic designer that created your... Read More

Procedure for a Stolen Computer

Jul 12, 2018 Theft, stolen, password, B&E, Steal, stole, computer, workstation 0 5.62K 0/5 (0 Vote)

Overview This article will give you steps to ensure that your TDO software does not get compromised in the event a computer or tablet is stolen. Detailed Instructions NOTE: These are steps are primarily related to TDO software. There may be... Read More

Multiple SMTP accounts for different functionalities

Oct 1, 2018 TDO 12, TDO12, SMTP, collage, email, image organizer, SMTPs, Multiple SMTPs, Emailing Options, SMTP server definitions, SMTP server. 0 25.12K 0/5 (0 Vote)

Overview This feature allows an office using TDO to configure two or more email accounts to send emails from TDO. Note: This feature is available in TDO 12.290 or newer. To view instructions for configuring SMTP server settings in earlier versions... Read More

How to calculate insurance WITHOUT using Insurance Estimating

Jan 2, 2019 TDO12, Insurance, calculate insurance, Fees, Insurance Fee, estimating, ucr 0 10.14K 0/5 (0 Vote)

How to calculate insurance without using Insurance Estimating: There is the option to not use the Insurance Estimating feature. Users will still be able to calculate insurance by assigning categories but you will not be able to create specific... Read More

Procedure Teeth Association

Apr 24, 2020 teeth, procedure, procedures, association, associations, cannot, posted, selected 0 4.48K 0/5 (0 Vote)

Overview This feature allows you to associate procedure codes to specific teeth. This prevents a procedure code from being billed to an incorrect tooth and will help decrease claim rejections. Detailed Steps First, enable the feature: Setup > Site... Read More

Letters - Email - GoDaddy - SMTP settings

Jun 30, 2022 GoDaddy, smtp, letters, email, Authentication 0 15.42K 0/5 (0 Vote)

Overview TDO requires SMTP Authentication for emails to be sent out. Detailed Instructions How to accomplish this task is to simply follow this external link. You will need to log in to your GoDaddy account to access these settings. Once SMTP... Read More

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