Overview This feature allows you to associate procedure codes to specific teeth. This prevents a procedure code from being billed to an incorrect tooth and will help decrease claim rejections. Detailed Steps First, enable the feature: Setup > Site... Read More

Overview The Notes tab allows you to show or hide auto-populated and manually entered notes for the currently opened patient and distinguish between whether the note should be related to a Tooth or the Patient.   Table of Contents Filter Current... Read More

Overview This article goes over how to view and add insurance information for a patient in TDO.  Accessing the Insurance Tab To enter insurance coverage for a patient, click the Insurance tab on the patient’s main data screen.  This can... Read More

  What they are Presets are named, reusable sets of registration forms. Instead of hand-picking which forms a patient fills out every time, staff can save common combinations once and select them by name when registering a patient.   Where to find... Read More

Overview How to load patients and sync transactions from TDO to QuickBooks Online.  Prerequisites Must have a QuickBooks Online account and a company file set up. Note: if your office is in Canada you must disable taxes within QuickBooks. Must... Read More

Practice Wide: Calendar Times and Colors Setup > Program Setup > Calendar > Times and Colors This is where the earliest and latest working times are set, visible time to extend the calendar as desired (I usually do 30-1 hour prior and 1... Read More

Rectangle Health Deprecation As of 05-01-2025, the Rectangle Health payment processing integration has been deprecated. Table of Contents Rectangle Health Deprecation How to disable the deprecation notice Starting on version 12.463 of TDO-12, a... Read More

Practices using Schick sensors for digital radiography have two supported integration options with TDO: the Sidexis 4.4 Bridge and the SiTwain driver. Both are separate installs that must be set up by Dentsply Sirona support before any TDO... Read More

Worldpay Deprecation As of 10-31-2024, the Worldpay payment processing integration has been deprecated. Table of Contents Worldpay Deprecation How to disable the deprecation notice Starting on version 12.455b of TDO-12, a deprecation notice ... Read More

Table of Contents Requirements Processing Payments with a credit card Processing Payments (Manual Entry) or Mail Order/Telephone Order (MOTO) Partial authorization Tokenization Initial Tokenization Setup Making a payment using the Recurring Payment... Read More