Overview TDO University is a new website developed by TDO Software. The purpose is to give clinicians outside the TDO ecosystem some exposure to how we think, practice, and approach specialty-level cases. This site is open to anyone with an interest... Read More

Overview This article will explain a possible cause of images not showing in the TDO referring doctor portal   Note: This feature requires TDO Cloud https://wwww.tdo4endo.com/our-products/tdo-cloud/   Potential Solutions If a referring doctor... Read More

TDO the Unknown:  Tips and Tricks Main Page T1, T2, T3 meaning:  T1 patient is very nice, T2 patient is average, T3 patient is difficult.  Also how to clear the T rating. Menu > Macro note same as macro note on notes tab.  Faster way to enter... Read More

Overview How to send a Pre-determination or an E-Claim, step by step from Insurance, Creating, Submitting, and Uploading. Detailed Instructions Make sure the patient’s insurance information is entered in the Insurance page.   Pre... Read More

To print out a statement for a patient of fees entered, but not yet posted, go to Front Desk Menu and select Pre Treatment Estimate Ensure that the fees have not yet been posted to the patient’s ledger that you want on the Pre-Treatment... Read More

Overview This article is for the TDO QuickBooks sync. If a payment is recorded for the wrong provider, location, or patient, you will need to deduct from the provider who was paid in error. The proper provider will need to get credit for the payment.... Read More

 How to calculate insurance without using Insurance Estimating: There is the option to not use the Insurance Estimating feature. Users will still be able to calculate insurance by assigning categories but you will not be able to create specific... Read More

Overview If you choose to use the Financial Tickler feature, the Financial Tickler report will show you which patients’ accounts need to be revisited.   Many offices simply use the Aging Analysis report and patient Account Statements for this... Read More

Overview TDO allows you to backdate fees when posting to the ledger. For instance, if you forgot to post a fee from a previous day and want the ledger to reflect properly. Or if you voided a fee that was posted incorrectly. Detailed Instructions Go... Read More

Overview This feature allows you to associate procedure codes to specific teeth. This prevents a procedure code from being billed to an incorrect tooth and will help decrease claim rejections. Detailed Steps First, enable the feature: Setup > Site... Read More