Overview This will show how to create a template in Letters for the Dymo Label Printer. Detailed Instructions Open Letters Module Click the Template Tab and then New Template Under Layout, expand the Page Setup Option   On the Paper tab, select... Read More

Overview If you need to print address labels for your referring doctors, it can be accomplished in several ways, depending on the type of information you are trying to find.  The detailed instructions show how to print labels based on whether you... Read More

Two common causes for slowness in TDO are: 1) High disk latency on the server 2) High RAM utilization on the server Both of these issues will present as TDO slow in all areas. This will affect ALL computers that use TDO. Behavior – TDO is slow to... Read More

Overview There are two ways to print statements within TDO. The first is through the Ledger tab with the Print Statement button - this allows you to print the statement for the currently selected patient. The second option is to use the Account... Read More

New Collage Feature   Overview This new feature was implemented to improve the way doctors create case studies and slides for presentations, showing a history of a case or cases.  This allows the clinician to organize their presentation with side... Read More

Overview eRX is a service through MDToolbox that provides an electronic prescribing platform and is fully integrated into TDO. Many states have existing laws, or laws that will soon go into effect, requiring certain types of medications (in some... Read More

How to Print in Cloud Letters This article goes over how to print or simultaneously email and print a template from Cloud Letters as well as seeing the full list of printers   Launch Cloud Letters then select a template you would like to print.... Read More

Objective This article details how to create a custom Medical History Questionnaire in TDO, as well as, import or export an existing questionnaire in the file format of  .QML. The customization and setup process will take approximately one hour.... Read More

Overview Microsoft made changes to SMTP Authentication, specifically disabling OAUTH support,  that has been blocking TDOs ability to send email. TDO is working on OAUTH2 support, but we currently do not have an ETA on when that will be available.... Read More

Overview How to send the same template to more than one recipient Detailed Instructions Click on the Letters tab.  Then the New Letter tab.  First, select the Delivery method for the template by clicking on Options.  Select the letter template... Read More