To print out a statement for a patient of fees entered, but not yet posted, go to Front Desk Menu and select Pre Treatment Estimate Ensure that the fees have not yet been posted to the patient’s ledger that you want on the Pre-Treatment... Read More

Overview There are two ways to print statements within TDO. The first is through the Ledger tab with the Print Statement button - this allows you to print the statement for the currently selected patient. The second option is to use the Account... Read More

Overview If you need to print address labels for your referring doctors, it can be accomplished in several ways, depending on the type of information you are trying to find.  The detailed instructions show how to print labels based on whether you... Read More

How to Print in Cloud Letters This article goes over how to print or simultaneously email and print a template from Cloud Letters as well as seeing the full list of printers   Launch Cloud Letters then select a template you would like to print.... Read More

Overview If you are unable to view the Print Preview of the Prescription when printing prescriptions in the eRx Module, check to make sure that you have followed these steps. Detailed Instructions Make sure: 1. Adobe Acrobat Reader is installed. If... Read More

Overview A recent update, in late June and early July, to Microsoft Office 365 and Microsoft Office 2019 desktop products can cause a compatibility issue with TDO that will result in Microsoft Word freezing after using Letters Module to Save, Send,... Read More

Sometimes insurance claims are created and are not printed out.  To help this situation, TDO has a batch printing option. On the top menu bar in the Insurance menu is an option Print All Unprinted Insurance Claims.  By selecting this option all... Read More

Overview The patient’s diagnosis, treatment, surgery and note pages may be easily printed all from one place.  This is convenient when you need to print a copy of a patient’s record.  Detailed Instructions Click Front Desk Menu –... Read More

Overview We have received a number of calls about not being able to print from Letters module. We have investigated and found the cause to be a recently released Windows Update installed on 6/12/2020.  The Update number is KB4560960. Please check... Read More

Overview This article goes over how to print the calendar from TDO.  Detailed Instructions Click “Printer” picture button on “Daily” calendar tab. Select number of ops per page to print. Select an individual doctor or “All Doctors.”... Read More