Overview This video briefly goes over how to change the image thumbnail size in the Organizer. Detailed Instructions Read More

Overview The video below provides instruction on how to adjust the ruler parameters from the Draw window. This allows your ruler in the Draw window to take accurate measurements of your x-ray scans. Detailed Instructions Read More

Overview The video below provides a brief overview of different options to adjust default delivery options for your Letters templates. NOTE: The video below was taken using TDO v11. If you are using TDO v12, please note that some of the appearances... Read More

Overview When you select a template in the letters module, the default delivery method for that letter loads automatically.  These can be changed for an individual letter if you want to add another recipient or remove one; however, it is best to set... Read More

Overview This feature will allow the staff and providers to increase the font size on the ’Patient Notes’. Note: this setting is per workstation. In the Patient Note form users will also find a Calendar button to add the date the note is... Read More

Overview The Format String form lets you customize the visible icons on the calendar. This is a per-user setting.  Video Guidance Detailed Instructions To open this option in Version 12 select Setup, then select Program Setup on the top menu bar,... Read More

Overview TDO allows you to quickly bring up a pop-up draw window when you double-click either the pre or post operatory thumbnail images next to the patients' name. NOTE: The video below was taken using TDO v11. If you are using TDO v12,... Read More

  Overview There has been a slight change in the way the XDR SDK Image Controls work in TDO 12.338f and higher. You can now choose, individually, whether to save your setting for each option. Detailed Instructions After taking an image in XDR,... Read More

A Microsoft Word update Version 2607 (Build 20228.20190), was rolled out on August 11th, 2026. This update causes an issue inside the Letters module, where images do not show after saving a letter (but not sending). An error message may appear to the... Read More

Overview Listed here are the detailed steps used in troubleshooting image quality with Carestream RVG 6100 and 6200 sensors. If you are using Version 12 of TDO, please see Troubleshooting Carestream SDK X-ray Image Quality in Version 12. ... Read More