TDO KB - Search

Web Registration Calendar Icon

Mar 26, 2019 web, web reg, cloud, infograbber, appointment, calendar, web registration, registration, icon, appt, web appointment, confirmed, confirmation, string, format, format string, red, yellow, green 1 10.79K 0/5 (0 Vote)

1 Overview The Web Registration Icon can be used to identify which patients have completed the Web Registration prior to their appointment date. 2 Configuring TDO 2.1 Icon From the menu [Program Setup > Format String], select “Web... Read More

Format String and Adjust Icons on Appointments in Calendar

Oct 24, 2014 Format, string, icons, calendar, appointments, logo, icon, premed, consent, emergency, web registration, appointment, confirmation, history, nitrous, allergy 0 4.03K 0/5 (0 Vote)

Overview The Format String form lets you customize many areas of your TDO. Video Guidance Detailed Instructions To open this option in Version 12 select Setup, then select Program Setup on the top menu bar, and lastly select Format String The... Read More

Version 12 - How to Change Draw Tool Icon Size

Jun 13, 2016 draw tool, draw, draw page, version 12, v 12, v12, ver 12, tutorial 0 4.20K 0/5 (0 Vote)

Overview This short video provides instruction on how to change the size of the tool icons in the Draw window. Detailed Instructions Read More

Sending Appointment Confirmations from TDO

Mar 25, 2015 How to send out Appointment Reminders from TDO 1 17.95K 2/5 (4 Votes)

Overview If you are a TDO Cloud/Web user, you can send out appointment reminders from TDO using the Letters module. Steps The first step in sending out appointment reminders from TDO is making sure that you have a template containing the proper... Read More

Referral Chat

Jul 30, 2015 Referral Chat, TDO IM, IM, messaging, Referring Doctor chat, TDO Cloud, TDO Web, Web Services 0 12.13K 1/5 (1 Vote)

Overview With TDO Cloud, there is a Referral Chat feature that allows your Referring Doctor to communicate with you or someone in your office. Requirements TDO Cloud Services The workstations utilizing Referral Chat must not be logged in with... Read More

TDOxQB sync - configuring a new computer

Dec 26, 2023 Quickbooks, QB, TDOQB, TDOxQB, sync, configure, setup, set up, computer, workstation, new, troubleshoot 0 5.77K 0/5 (0 Vote)

Table of Contents Configuring a new computer for TDOxQB Sync Performance Troubleshooting Configuring a new computer for TDOxQB Sync Occasionally, the computer where the TDOxQB sync is run from needs to be replaced, or an office wants to add an... Read More

Acquiring PDFs via Folder Monitor

Nov 19, 2019 folder monitor, pdf, save pdf, tdo hosted 0 20.96K 5/5 (1 Vote)

Overview TDO now offers the ability to add previously saved pdfs to a patient’s image organizer via the Folder Monitor functionality on the Acquire Page. For information on setting up folder monitor, please read THIS article. This... Read More

Image Organizer/ Acquire - uploading a PDF

Dec 11, 2015 pdf, save pdf, pdf image, import pdf, image organizer, organizer, image acquire, acquire 2 11.31K 5/5 (1 Vote)

Overview There are several methods that a PDF can be saved into TDO that vary slightly based off the TDO version being used. Prior to Saving a PDF in TDO... The PDF should already be saved somewhere on your computer AND have a unique name to prevent... Read More

Google - Two-Factor Authentication (2FA) + creating App Passwords with OAuth

Nov 10, 2017 smtp, app password, two step authentication, authentication, 2 step authentication 0 27.38K 5/5 (1 Vote)

Overview The following article goes over setting up two-factor authentication (2FA) and app passwords within Google. Microsoft (Outlook) users The information in this article provides directions for Google (Gmail) users. If using Microsoft ... Read More

iPhone / iOS Upgrade Issues

Sep 19, 2014 TDO Mobile, iPhone upgrade, iOS upgrade, mobile issues 0 4.45K 5/5 (1 Vote)

It is possible that TDO Mobile will not work properly after upgrading to a new iPhone or upgrading your phone to a new version of iOS. If you are unable to open TDO Mobile after upgrading, please do the following: Uninstall TDO Mobile by locating... Read More