Overview The Format String form lets you customize many areas of your TDO.  Video Guidance Detailed Instructions To open this option in Version 12 select Setup, then select Program Setup on the top menu bar, and lastly select Format String The... Read More

Overview If you are a TDO Cloud/Web user, you can send out appointment reminders from TDO using the Letters module.  Steps The first step in sending out appointment reminders from TDO is making sure that you have a template containing the proper... Read More

  1 Overview  The Web Registration Icon can be used to identify which patients have completed the Web Registration prior to their appointment date. 2 Configuring TDO 2.1 Icon From the menu [Program Setup > Format String], select “Web... Read More

PROGRAM SETUP Required Staff: Manager only and/or Doctor The Program Setup is the first in the series of trainings after TDO has successfully been installed on your computers. It is designed as an introduction into the program and to prepare your... Read More

Table of Contents Overview Minimum TDO Version Requirement is 12.405g TDO 12 Configuration Main View Header Communications Menu SMS Template Designer Token Definitions:  Valid Reply Designer Send Query Automation Sub header ... Read More

Overview If the following message pops up while TDO is initializing, please follow the detailed instructions to resolve Why does this occur? TDO is opening in the wrong version of Access. TDO uses the MS Access Runtime (either 2002 or 2010), but it... Read More

Overview Attached are downloadable links to PDF documents for TDO quick tips for front desk, clinical, and setup. Table of Contents Front Office Quick Tips Clinical Quick Tips Setup Quick Tips References Front Office Quick Tips The following... Read More