TDO KB - Search

Recording Care Credit Deposits and Refunds

Apr 24, 2020 carecredit, care credit, refund, deposit 1 10.27K 0/5 (0 Vote)

Recording Care Credit Deposits 1. In TDO, record Care Credit payment for full amount processed (e.g. $1000). 2. Run sync as you normally would 3. Go to Synchrony website or statement to determine amount withheld from deposit for Care Credit service... Read More

How to Run a TDO Autofix

Jul 16, 2015 autofix, troubleshooting, OnClick error, error, On Click, error 3078, 3078, MS Jet Database Engine error, Jet, Jet Database, Engine, Microsoft jet engine, the expression 1 13.77K 0/5 (0 Vote)

Running an Autofix There are two ways to run a TDO Autofix. If TDO is open The Autofix can be run by clicking Help and selecting TDO Autofix If TDO is closed or not responding The Autofix can be run by clicking Start, followed by All Programs ... Read More

Referring Dr Portal

Feb 26, 2023 Referring, portal, Doctor, new patient, send link to dr only 0 5.27K 0/5 (0 Vote)

Overview TDO allows referring doctors to use a portal to receive patient care updates, view images and reports, and make referrals for new and existing patients. Detailed Instructions Web ID and Password In order to access patient reports and images... Read More

How to add DentalXChange attachments on claims

Oct 1, 2018 TDO 12, TDO12, dental exchange, Insurance, claims, attachment, DXC, Check, check claims, claim attachment, attachment on claims., DentalXChange 1 9.85K 0/5 (0 Vote)

Overview We have integrated the DentalXChange Attachment Service in our Insurance Module. Requirements This Attachment functionality is added in version 12.338 and higher. TDO Users will need to contact DentalXChange to enable this service. Note:�... Read More

HIPAA Audit Checklist

Sep 15, 2016 hipaa, audit, hipaa audit, checklist, tdo meeting 2016, regulatory 0 10.71K 1/5 (1 Vote)

HIPAA Audits: A Nine-Step Checklist Here are nine tips to help you prepare now in case your dental practice is chosen for a HIPAA audit. True, not every dental practice will get audited, but if your practice is covered by HIPAA you should... Read More

Beta Tester Responsibilities

Dec 4, 2018 beta testing, beta tester, beta 0 4.78K 5/5 (1 Vote)

Details of Responsibilities TDO Software will credit technical support fees while your practice is actively participating in the beta testing process. The process of being a beta tester office will require more frequent new version release... Read More

Steps in Completing Treatment

Feb 15, 2015 clinical flow, new users, treatment order 0 4.94K 0/5 (0 Vote)

TDO follows a Diagnostic and Treatment protocol which is very standardized and results in a complete and comprehensive record. The Treatment protocol is basically as follows: 1. Fill out the Treatment form thoroughly listing all measurements,... Read More

Performing a Diagnosis in TDO

Apr 12, 2015 0 4.20K 0/5 (0 Vote)

Overview TDO is designed to walk the user through a series of steps that rationalize the diagnostic process. Detailed Instructions These steps are as follows: Review medical history. Acquire the necessary and appropriately angled preoperative... Read More

Running the TDO > QuickBooks Sync

Sep 3, 2014 TDO, QuickBooks, TDOQB, application, financial, reports, best practices, integration 2 8.21K 0/5 (0 Vote)

Overview These are basic instructions and best practices on how to use your TDO QuickBooks integration application. Please also see this article. Detailed Instructions Daily Sync: 1. Open QB 2. Log In 3. Run a QB Backup 4. Make sure all windows... Read More

TDO x QuickBooks/ Rekon Integration Overview

Sep 3, 2014 TDO, Quickbooks, TDOQB, Mercury, production, payments, sales, fees, checks, deposit, undeposited, account 1 13.66K 0/5 (0 Vote)

Overview TDO and QuickBooks setup and prerequisites. Table of Contents Prerequisites Basic overview of TDO and QuickBooks integration Remarks Australia Setup Prerequisites In order to use the TDO QuickBooks integration on your workstation, you... Read More