TDO KB - Search

How to configure SMTP settings to send emails from TDO

Sep 3, 2014 SMTP, email, emails, server, delivery, configuration, send, port, ssl, tls, gmail, office 365 0 17.21K 0/5 (0 Vote)

Note: For TDO 12.290 and higher, please see this article for instructions on configuring SMTP server settings. Overview In order to have email sent from TDO (Letters, Organizer, etc) you must configure your SMTP Settings in TDO. Your SMTP... Read More

Emailing from the Image Organizer

May 15, 2016 email xray, email image organizer, tdo training, video 0 4.96K 0/5 (0 Vote)

TDO Software provides a simple and effective way to email images directly through the Image Organizer. Below is a step-by-step guide on how to use this feature efficiently, followed by an instructional video: Loading and Selecting Images Open... Read More

Letters - Patient Statement - customizable template

FEATURED

Apr 27, 2021 Statement Letter, patient, letter, custom, tdo4endo.com, TDO, default, Print, email 0 9.18K 0/5 (0 Vote)

Overview: TDO4Endo.com Support Materials has a downloadable Word Document that will pull the same information as the internal Print Patient Statement in TDO. Steps: Using your Dr’s User login, Log into TDO4endo.com Select Support Materials ... Read More

How to Print individual & multiple Account Statements

May 15, 2016 tdo training, video, print statement, account statement, statement, statements, print account statement, reporting tools, account statement report, Ledger, print, report, reports, print statement vs print ledger, statement sent note 0 7.70K 5/5 (1 Vote)

Overview There are two ways to print statements within TDO. The first is through the Ledger tab with the Print Statement button - this allows you to print the statement for the currently selected patient. The second option is to use the Account... Read More

Letters - Email - Office 365 - SMTP work around

Oct 22, 2021 Office365, office 365, office, 365, smtp, email, troubleshoot, troubleshooting, letters 0 21.74K 0/5 (0 Vote)

Overview Microsoft made changes to SMTP Authentication, specifically disabling OAUTH support, that has been blocking TDOs ability to send email. TDO is working on OAUTH2 support, but we currently do not have an ETA on when that will be available.... Read More

Letters - Email - GoDaddy - SMTP settings

Jun 30, 2022 GoDaddy, smtp, letters, email, Authentication 0 15.42K 0/5 (0 Vote)

Overview TDO requires SMTP Authentication for emails to be sent out. Detailed Instructions How to accomplish this task is to simply follow this external link. You will need to log in to your GoDaddy account to access these settings. Once SMTP... Read More

Transferring Emails into TDO

Sep 10, 2014 image organizer, print, email, referring doctor 0 4.41K 0/5 (0 Vote)

Adding a Statement Sent Note

May 15, 2016 statement note, tdo traning, video 0 3.93K 0/5 (0 Vote)

When printing batch Patient Statements, you will be prompted to enter a statement sent note at that time. However, if you forgot to do that you may always do it at a later time. Click Reports > Financials > Statement Sent Note This will... Read More

Email all - overview

Feb 15, 2015 email all, referring doctor email, patient email 0 16.23K 0/5 (0 Vote)

Overview Within TDO, you have the option to send an email to all patients or referring doctors using your own email program (i.e. Outlook). Detailed Instructions Email all Patients If you wish to send a general email message using your own email... Read More

Sending Mass Emails Without Using Batch Letters

Mar 16, 2020 bcc, covid, coronavirus, warning, notice, mail merge, emails, batch 0 7.95K 0/5 (0 Vote)

Note 3/16/2020: Due to the spread of COVID-19 we have received many requests for help with distributing information to referrers and patients via email. Because Batch Letters can sometimes take a long time to generate and is not designed to send... Read More