Overview Users who upgrade to TDO version 11.2 will be qualified to receive incentive payments from the Medicare EHR Incentive Program. Please visit https://www.cms.gov/EHRIncentivePrograms/ for more details.Some of the EHR certification requirements... Read More

Overview The referral ranking report is the perfect place to see a list of how your referring doctors rank based on one of many available criteria for any time period you wish. Detailed Instructions Click Reports on the top menu bar, then select... Read More

Overview TDO must run on the Windows operating system. There are 2 options to have Windows configured on a Mac computer M Chip Limitation TDO server and standalone are unable to run on MAC devices with M chips (M1/M2/M3 etc.) due to hardware... Read More

Overview If you are unable to view the Print Preview of the Prescription when printing prescriptions in the eRx Module, check to make sure that you have followed these steps. Detailed Instructions Make sure: 1. Adobe Acrobat Reader is installed. If... Read More

Overview The Snapshot is a very powerful report. You can access data about production, collection, referrals, cases, etc., all in a format that allows you to filter by date, referring doctor, and other parameters, all on one page. In this article, we... Read More

Overview: This article will describe in detail the steps necessary to join the video consultation that you scheduled with your patient using the TDO Live Consult/Google Calendar Sync feature. Prerequisites: Doctor Prerequisites: TDO Live Consult... Read More

Overview This article goes over how to acquire a PreXion scan through TDO. For instructions on setting up the integration between your PreXion3D scanner and TDO, see this article. Detailed Instructions Click the Acquire button from the Main or... Read More

Overview If when opening TDO, you are receive an error that Access failed to start in Safe mode and it is followed by a Language DLL error, follow the steps below to resolve. If the steps below do not resolve your issue, please contact TDO Technical... Read More

Overview Windows 11 officially released on October 5, 2021.  We have tested TDO in the Windows 11 environment and it works fine. Workstations running Windows 11 will still need to follow our TDO Best Practices in order to function most efficiently.Â... Read More

Overview These are basic instructions and best practices on how to use your TDO QuickBooks integration application. Please also see this article. Detailed Instructions Daily Sync: 1. Open QB 2. Log In 3. Run a QB Backup 4. Make sure all windows... Read More