TDO KB - Search

Using TDO on a Mac

Mar 21, 2017 mac, bootcamp, parallels, vmware, apple 0 14.11K 0/5 (0 Vote)

Overview TDO must run on the Windows operating system. There are 2 options to have Windows configured on a Mac computer M Chip Limitation TDO server and standalone are unable to run on MAC devices with M chips (M1/M2/M3 etc.) due to hardware... Read More

TDO Best Practices

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Oct 15, 2014 checkout, setup, new computer, best practices, uac, firewall, antivirus, av, microsoft access, access, ms word, word, screen saver, power management, windows updates, ping, backup, registry, user account controls, slow, remote access 1 185K 0/5 (0 Vote)

Overview In order for TDO to function properly, it is strongly recommended that each workstation go through what we call a TDO Checkout. This is something that is initially done on each workstation by TDO Tech Support staff prior to any trainings and... Read More

Letters - creating a QR code

Feb 4, 2021 KB, QR, QR code 0 5.90K 0/5 (0 Vote)

Overview What Is a QR Code? QR codes, short for "quick response" codes, are square-shaped black-and-white symbols that people can scan using a smartphone to learn more about a product. These encrypted squares can hold links, coupons, event details... Read More

TDO Payments - Visa Dispute Response for U.S. & Canada offices

Jul 16, 2025 Visa Dispute Response, tdo payments, response deadline 0 972 0/5 (0 Vote)

Overview Visa Dispute Response for U.S. & Canada offices Visa has announced a new rule regarding the dispute response window for chargebacks on payments processed locally in the U.S. and Canada. Starting July 21, 2025, you will have only 9... Read More

Calendar Settings Overview

Jul 17, 2025 calendar, Color Blocks, Program Setup, setup, Times and Colors, Operatory Names and Order, Formatting 0 1.13K 0/5 (0 Vote)

Practice Wide: Setup > Program Setup > Calendar > Times and Colors This is where the earliest and latest working times are set, visible time to extend the calendar as desired (I usually do 30-1 hour prior and 1 hour post). This is also... Read More

TDO Live Consult - Instructions to Access Google Meet [GSuite Users]

Apr 10, 2020 meet, hangouts, meets, google, gsuite, g suite, consult, covid, coronavirus, corona, covid19, covid-19, liveconsult, hangoutsmeeet, hangout, hang out, teledentistry, calendar 0 7.06K 0/5 (0 Vote)

Overview: This article will describe in detail the steps necessary to join the video consultation that you scheduled with your patient using the TDO Live Consult/Google Calendar Sync feature. Prerequisites: Doctor Prerequisites: TDO Live Consult... Read More

TDO Mobile App - Sign Up, Install, Upgrade, & Uninstall

Oct 29, 2014 Mobile, TDO Mobile, installation, upgrade 0 9.09K 0/5 (0 Vote)

Overview The TDO Mobile app allows you to conveniently view your schedule, view and call patients, add notes, view and call referring doctors, access Lexicomp, and view your Daily Financial Snapshot from your phone (iPhone or Android) or tablet.... Read More

eRx: Electronic Prescriptions through TDO

Jul 16, 2015 erx, eprescription, e-prescribe, electronic prescription, mdtb, epcs, controlled 0 18.74K 0/5 (0 Vote)

Overview eRX is a service through MDToolbox that provides an electronic prescribing platform and is fully integrated into TDO. Many states have existing laws, or laws that will soon go into effect, requiring certain types of medications (in some... Read More

Google Two Step Verification and TDO

Jan 28, 2015 app password, two step, two step verification, two step authentication, smtp error, authentication, google, gmail, network settings 1 10.70K 0/5 (0 Vote)

Overview: Two factor authentication (2FA) can be used to add a layer of security to your online accounts. If you use GMail or GSuite (the email accounts provided as part of the TDO Cloud Services package), you can enable two factor authentication to... Read More