Overview This article goes over how to generate a list of all voided transactions.  Detailed Instructions To view all voided transactions, select Reports from the top menu bar – ‘Financials’ – Voided Transactions.  Select the dates... Read More

Overview TDO's Ledger Tab will break down the patients fee's, write-offs, payment, insurance status (pending or resolved), and categorize by Doctor and locations  Table of Contents Overview Ledger Totals Running Balance in the Ledger... Read More

Overview The ability to sign the medical history forms, policy consent forms, pain history form and the credit card receipts using the Topaz signature pad.  The Topaz signature pad can also be used in installed Infograbber. Requirements Topaz... Read More

Rectangle Health Deprecation As of 05-01-2025, the Rectangle Health payment processing integration has been deprecated. Table of Contents Rectangle Health Deprecation How to disable the deprecation notice Starting on version 12.463 of TDO-12, a... Read More

Overview TDO and QuickBooks setup and prerequisites. Table of Contents Prerequisites Basic overview of TDO and QuickBooks integration Remarks Australia Setup Prerequisites In order to use the TDO QuickBooks integration on your workstation, you... Read More

Overview Users can add an optional credit card surcharge to help offset processing costs by selecting a fixed percentage and also choosing when to apply it. The surcharge amount is automatically calculated in the Receive Payment window and clearly... Read More

Table of Contents Requirements Processing Payments with a credit card Processing Payments (Manual Entry) or Mail Order/Telephone Order (MOTO) Partial authorization Tokenization Initial Tokenization Setup Making a payment using the Recurring Payment... Read More

Worldpay Deprecation As of 10-31-2024, the Worldpay payment processing integration has been deprecated. Table of Contents Worldpay Deprecation How to disable the deprecation notice Starting on version 12.455b of TDO-12, a deprecation notice ... Read More

Overview If a payment is recorded on the wrong provider/location/patient, you will need to deduct from the provider who was paid in error, and the proper provider will get credit for that payment. TDO QuickBooks sync users - If you are using the... Read More

Table of Contents Overview Minimum TDO Version Requirement is 12.405g TDO 12 Configuration Main View Header Communications Menu SMS Template Designer Token Definitions:  Valid Reply Designer Send Query Automation Sub header ... Read More