How to calculate insurance without using Insurance Estimating: There is the option to not use the Insurance Estimating feature. Users will still be able to calculate insurance by assigning categories but you will not be able to create specific... Read More

Overview This article contains the step by step instructions on insurance features in Version 12.  Multi Fee Schedule TDO has the ability for you to setup Multiple Fee Schedules for different insurances that you are in network with or you may want... Read More

Overview TDO feature that allows multi-location offices to upload and print Claims from one centralized location with Dental X Change. This feature is available on TDO version 12.405g and above. Important: Before switching to “Centralized Claims,... Read More

Overview Steps for the Prescriptions Tab. Click the “Prescriptions” tab in the patient’s chart. Enter the Qnty, Sig, Freq, Med. Prescribed, Dosage, and Refills.  Tooth and date will fill in automatically. Use the Autofill at the bottom to... Read More

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Overview TDO allows processing an insurance payment that covers several patients. Detailed Instructions Receiving Bulk Insurance Payments When an insurance carrier sends a bulk payment for multiple patients, this is recorded under Insurance Tools ... Read More

Overview Occasionally, insurance will withhold part of a payment for one patient on a payment for service on another patient instead of requesting you send an overpayment back to them. If this happens, you will do the following:  Table of Contents... Read More

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