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"User or device not authorized to use the service" error

Oct 29, 2014 0 5.81K 0/5 (0 Vote)

Overview If you have received this error when attempting to use TDO Mobile, it is likely that you are trying to access from a new device. When you change devices, a new PIN will need to be associated with the account inputted in the Setup area. This... Read More

Workstation configuration for Canadian (CDA) eClaims, Itrans 1.0. Any TDO Version 12 up to version 12.405g

Nov 16, 2016 canada, insurance, alberta, abc, blue cross, alberta blue cross, ccd, itrans, ccdws, abc eclaims abc 0 10.81K 0/5 (0 Vote)

Overview Use these instructions to set up your TDO workstation to submit Canadian (CDA) eClaims for TDO Version 12 or higher. TDO versions 12.416 & above - Contact support for Itrans 2.0 install. TDO versions 12.88c or 12.205 - Contact support... Read More

Multiple CBCT Unit Configuration

Oct 1, 2018 TDO 12, TDO12, CBCT, 3D image, setup, CBCT configuration, Multiple CBCTs, conebeam, setup conebeam, Morita, Prexion, Carestream, cs9300, cs8100, cs9000, cs9600, 8100, 9000, 9300, 9600 0 7.54K 0/5 (0 Vote)

Overview When an office switches from one CBCT manufacturer to another, the volumes from the older CBCT manufacturer may not open in TDO. This feature has been implemented to enable offices to open/view 3D volumes from different CBCT manufacturers. ... Read More

Dexis - Configuration

Nov 22, 2015 dexis, radiography 1 15.26K 0/5 (0 Vote)

Overview Dexis integrates with TDO using a bridge. Dexis can be launched through TDO using an automation process. Detailed Instructions Go to Setup tab > Site Configuration > Edit Control Table. Click the Workstation Settings tab Under... Read More

X-Ray Integrations, TWAIN and 3D Images setup in TDO

Jun 11, 2015 TWAIN, Dexis, Schick, XDR, Carestream, Kodak, Morita, Eye-Fi, Folder Monitor, ScanX, Integration, Radiography, Setup, X-rays, Conebeam, CBCT, intraoral, images, image aquire, Optime, Soredex, Xray, CDR, gendex, idixel, digora, x-ray, xray, xrays, prexion 0 36.94K 0/5 (0 Vote)

Direct Integrations with TDO Carestream Support 877-624-6243 (when contacting Carestream, please make sure to mention that you use TDO to take X-Rays or 3D images) 3D Imaging -  CS9000 and CS8100 3D units. Instructions for installation can be... Read More

[TDOS] Configuring TDO Folder Monitor for Image Acquisition

May 20, 2026 0 1.09K 0/5 (0 Vote)

Requirements -Have your IT or Microscope Camera Vendor configure a folder on the network to receive images from their software. -Images must be one of the following file types: .bmp, .pdf, .jpg, .jpeg, .tiff, .tif, .wmf, .png, .mov   Setup Steps... Read More

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