TDO KB - Search

Electronic Signatures in TDO with Topaz Signature Pad

Jun 10, 2015 topaz, signature pad, electronic signature, patient signature, receipt 0 21.74K 0/5 (0 Vote)

Overview The ability to sign the medical history forms, policy consent forms, pain history form, and the credit card receipts using the Topaz signature pad. The Topaz signature pad can also be used with the installed Infograbber. Requirements... Read More

Letters - Digital Signatures in Referral Reports

Sep 10, 2014 digital signature, letters module, templates 0 9.56K 5/5 (2 Votes)

Online Infograbber - Resubmit Signature

Aug 27, 2014 infograbber, signature, web services 3 14.22K 2/5 (4 Votes)

Overview When using online based Infograbber, there is a feature that that will allow users to resubmit a patient signature into TDO if it does not transfer from the online based Infograbber. Detailed Instructions To use this feature, log into the... Read More

eRx: Electronic Prescriptions through TDO

Jul 16, 2015 erx, eprescription, e-prescribe, electronic prescription, mdtb, epcs, controlled 0 20.23K 0/5 (0 Vote)

Overview Eprescription (eRx) is a service through MDToolbox that provides an electronic prescribing platform and is fully integrated into TDO. Many states have existing laws, or laws that will soon go into effect, requiring certain types of... Read More

Electronic Prescriptions (eRx) - How to Sign Up and Schedule Training

May 13, 2019 erx, prescription, mdtoolbox, rx, electronic, drugs, md, toolbox, epcs, controlled substances, scripts, escripts, eprescription, sign up, signup 0 6.05K 0/5 (0 Vote)

Overview This article explains how to sign up a doctor for electronic prescriptions (eRx). More information and pricing for eRx can be found here.In TDO, you will have an eRx button to click on that launches the MDToolbox interface where you enter... Read More

Receiving iCA error when submitting electronic claim

Feb 15, 2015 Canada, ica, ica error 0 7.39K 0/5 (0 Vote)

Overview This article covers how to check the status of iTrans if you are having difficulty submitting electronic claims. Detailed Instructions For our Canadian TDO Users, if you receive an iCA error when submitting an electronic claim, please... Read More

Steps to create and submit Pre-Determinations and Claims electronically

Aug 14, 2016 Pre-Determination, predetermination, eclaim, e-claim, send claims, Dentalxchange, attachements, claims, claim, E-Claim 0 13.27K 0/5 (0 Vote)

Overview How to send a Pre-determination or an E-Claim, step by step from Insurance, Creating, Submitting, and Uploading. Detailed Instructions Make sure the patient’s insurance information is entered in the Insurance page. Pre... Read More

Setup & Using a Tablet PC, iPad or Android tablet for Patient Registration

Feb 1, 2019 1 68.82K 5/5 (1 Vote)

Overview The Infograbber application will make your office entirely paperless and save your front office staff a tremendous amount of time. Your patients will complete their patient information, medical history, and pain history all on the tablet pc.... Read More

Insurance - Centralized Claims with DXC - view current claims [v12.405g and above]

Mar 12, 2021 claims, eclaims, print, Dentalxchange, DXC, view current claims, centralized claims 0 8.21K 0/5 (0 Vote)

Overview TDO feature that allows multi-location offices to upload and print Claims from one centralized location with Dental X Change. This feature is available on TDO version 12.405g and above. Important: Before switching to “Centralized Claims,... Read More

VPN Error TUN Interface failed cannot accquire TAP handle

Mar 22, 2017 VPN, VPN issues, TUN interface, tun, tap handle error, tap, handle error. vpn error, error installing vpn, vpn connection error, vpn connection, connecting vpn 0 28.10K 2/5 (3 Votes)

If you are getting the below error when trying to connect OPENVPN. Disable Driver Signature Enforcement. How to disable signature enforcement (server 2012 R2) 1.Activate the windows side panel charm by hovering the mouse at the top right of the... Read More