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Program Setup - Practice Management - creating & tracking marketing events

Jan 22, 2021 0 3.53K 0/5 (0 Vote)

Overview Practice Management lets you designate what you want to set to qualify a doctor as an A/B/C/D referral. The rank criteria is what they are basing the rank on (cases would be teeth added, production would be fees posted - generally speaking... Read More

TDO Best Practices

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Oct 15, 2014 checkout, setup, new computer, best practices, uac, firewall, antivirus, av, microsoft access, access, ms word, word, screen saver, power management, windows updates, ping, backup, registry, user account controls, slow, remote access 2 186K 0/5 (0 Vote)

Overview In order for TDO to function properly, it is strongly recommended that each workstation go through what we call a TDO Checkout. This is something that is initially done on each workstation by TDO Tech Support staff prior to any trainings and... Read More

Microsoft Security Essentials - blocked child processes

Jan 24, 2024 antivirus, child, processes, process, microsoft, defender 0 5.73K 0/5 (0 Vote)

Microsoft defender will sometimes block TDO from creating child processes. Child processes are important to using TDO as they are required to use various TDO modules such as electronic prescriptions, letters, and auto fix. This Microsoft article... Read More

VPN Error TUN Interface failed cannot accquire TAP handle

Mar 22, 2017 VPN, VPN issues, TUN interface, tun, tap handle error, tap, handle error. vpn error, error installing vpn, vpn connection error, vpn connection, connecting vpn 0 27.33K 2/5 (3 Votes)

If you are getting the below error when trying to connect OPENVPN. Disable Driver Signature Enforcement. How to disable signature enforcement (server 2012 R2) 1.Activate the windows side panel charm by hovering the mouse at the top right of the... Read More

TDO on Virtualized Environment

Jan 7, 2015 TDO, Virtualization, Server, VMWare, HyperV, Terminal, Services, Terminal Services, Virtual, Thin Client 0 13.00K 0/5 (0 Vote)

TDO on Virtualized Environment Overview Computing technology is evolving toward virtualization. Virtualization is a proven technology that can enable enterprises to improve IT infrastructure by reducing investments, saving on maintenance costs,... Read More

Medical History Questionnaire - creating a custom form

Sep 10, 2014 customizable medical history, customizing, import, qml, custom, custom medical history, medical history, med history, med, duplicating, updating medical history, updating med history, creating medical history, creating med history, med hist 0 13.34K 0/5 (0 Vote)

Objective This article details how to create a custom Medical History Questionnaire in TDO, as well as, import or export an existing questionnaire in the file format of .QML. The customization and setup process will take approximately one hour.... Read More

Ability to access Cloud Reports from ADMIN login

May 6, 2019 Web Report, Cloud reports, TDO 12, TDO 11, ADMIN login, Web, Cloud, Admin, Cloud Reports 0 18.08K 0/5 (0 Vote)

Overview Cloud Reports are also available online! Refer to the information below. Prerequisites TDO v11 or higher, TDO Cloud services, Microsoft Excel (reports are downloaded in .xlsx format) Detailed Instructions In a browser, go to the... Read More

Adding or Adjusting Consent forms

Aug 19, 2014 consent forms, policy, proghram setup, consent, changing text, consent category 0 12.88K 5/5 (2 Votes)

Overview TDO comes with two built-in consent forms: the Financial Policy and the Privacy Policy. You can easily add more consent forms in a few steps. Detailed Instructions How to add a consent form category Go to Program Setup>Policy/Consent... Read More

How to Help Patients Securely Reset Their Patient Portal Password

Nov 17, 2015 secure login, website, tdo cloud, patient login, web services, login, secure, account management, reset, password, pw, username 0 60.05K 0/5 (0 Vote)

Overview This article will go over how to help a patient reset their password for the online Patient Portal. Detailed Instructions Create a Letter Template in TDO that instructs the patient to go to your patient portal’s Update Your Login... Read More

[OUTDATED] How to install TDO on Windows Server x64 2008, 2008R2

Aug 19, 2014 TDO, x64, 64bits, installation, password, complexity, complexities, server, config, IT, network, complexity, gp, group policy, sqlserver, sqlbrowser 0 50.50K 5/5 (1 Vote)

Note: This information is outdated as it pertains to Windows Server 2008 which is EOL. This article is up to date. Overview This article goes over how to install TDO on Windows Server 2008, 2012, 2016, and 2019 x64. Note: Windows has ended... Read More