In previous versions of TDO 12, Image Organizer had 3 different refresh buttons. In TDO 12.351d and above they are grouped into a dropdown. Previous versions of TDO:   TDO version 12.351d and newer: Note: In version 12.364n and newer, each button... Read More

Overview Ability to add Diagnosis Codes in your claim forms in the fields 34 and 34a and sending Electronically can be achieved by Clicking “REFRESH PATINET INFO” before sending the claim Available on the 2019 ADA Claim Form in version 12.371a or... Read More

Overview This article goes over how to access and edit your fees list. When you first install The Digital Office, the standard ADA codes are entered automatically.  However, you must enter the fees you would like to be used for each of the codes.... Read More

Open by clicking ‘Earlier Appointment Call List’ button on the calendar. All patients will show that requested an earlier appointment for the selected doctor. You may easily open an appointment by clicking the ‘Open Appointment... Read More

Overview As a TDO user, there are several options for staying up to date on software update information and also interacting with other TDO users.  Please read all four descriptions and familiarize yourself with the rules and regulations before... Read More

Overview This article will demonstrate the different ways to describe medication delivery methods for drugs with more than one way of delivery, i.e. by way of topical (on top of the skin) or systemic (through the bloodstream) in the Lexicomp... Read More

Overview The available right-click options vary depending on the field being clicked on - not all fields have options available. Right-click options can include value lookup, customizing dropdown lists, query searches.     Table of Contents ... Read More

Overview: TDO now gives the option to offices to decide if they want to hide the Web Password for Patients and Referring/General Doctors in TDO.    This feature was implemented in 12.380b. Note: Per HIPPA regulations, any patient password... Read More

Essential things to know about Cloud Letters This article will go over important things to know regarding features, functionality and requirements. To eliminate any needs for re-training, the only nuance is that the "Letters List", "Letters to send"... Read More

Table of Contents Overview Minimum TDO Version Requirement is 12.405g TDO 12 Configuration Main View Header Communications Menu SMS Template Designer Token Definitions:  Valid Reply Designer Send Query Automation Sub header ... Read More