Note: For TDO 12.290 and higher, please see this article for instructions on configuring SMTP server settings. Overview In order to have email sent from TDO (Letters, Organizer, etc) you must configure your SMTP Settings in TDO. Your SMTP... Read More

Overview If you are a TDO Cloud/Web user, you can send out appointment reminders from TDO using the Letters module.  Detailed Instructions The first step in sending out appointment reminders from TDO is making sure that you have a template... Read More

Overview TDO now gives the option to offices to decide if they want to hide the Web Password for Patients and Referring/General Doctors in TDO.   This feature was implemented in 12.380b. Note: Per HIPPA regulations, any patient password... Read More

A Microsoft Word update Version 2607 (Build 20228.20190), was rolled out on August 11th, 2026. This update causes an issue inside the Letters module, where images do not show after saving a letter (but not sending). An error message may appear to the... Read More

Overview This article will go over how to help a patient reset their password for the online Patient Portal. Detailed Instructions Create a Letter Template in TDO that instructs the patient to go to your patient portal’s Update Your Login... Read More

Overview The Infograbber application will make your office entirely paperless and save your front office staff a tremendous amount of time. Your patients will complete their patient information, medical history, and pain history all on the tablet pc.... Read More

Overview How to use the X-rays received to keep track of X-rays received and returned. Detailed Instructions  To open this form, click ‘Front Desk Tools’ from the top menu bar and select ‘X-rays received and sent.’ This can... Read More

Overview How to check in a patient Open Calendar Right click on the appointment and select “Check In.” Click the button next to “Mark patient as In.” Click OK on the time box (can change time here if necessary.) Appointment is highlighted in... Read More

Overview TDO Cloud Service allows your patients the ability to register and complete their medical history, pain history, and review their consent forms in the patient area of your website significantly reducing your patient's wait time when... Read More

Overview: TDO4Endo.com Support Materials has a downloadable Word Document that will pull the same information as the internal Print Patient Statement in TDO. Steps: Using your Dr’s User login, Log into TDO4endo.com Select Support Materials ... Read More