Overview eRX is a service through MDToolbox that provides an electronic prescribing platform and is fully integrated into TDO. Many states have existing laws, or laws that will soon go into effect, requiring certain types of medications (in some... Read More

Overview There is a new way in TDO to reset the Image Organizer to its original state without the need of doing it manually. If Organizer is set to display images with specific setting, such as Pane view, sorted by ‘Taken Date’, etc.... Read More

Overview TDO and MDToolbox allow prescribers to access their State Prescription Monitoring Program to view a patient's prescription history. Most states are making it mandatory for Prescribers to check their patients' prescription history.... Read More

Table of Contents Overview Minimum TDO Version Requirement is 12.405g TDO 12 Configuration Main View Header Communications Menu SMS Template Designer Token Definitions:  Valid Reply Designer Send Query Automation Sub header ... Read More

Overview In the eRx module, users can access the State Narcotic Database system to check Controlled-Substance medications. Detailed Instructions Click on “New Rx” button The "Prescription Writer” window will open Add the Controlled... Read More

Overview It is very important that you fully understand the functionality and maintenance of the TDO Replica.  We highly recommend that you check the TDO Replica at least once a week to make sure all lights are green and the Merge Agent status is... Read More

HIPAA Audits: A Nine-Step Checklist Here are nine tips to help you prepare now in case your dental practice is chosen for a HIPAA audit. True, not every dental practice will get audited, but if your practice is covered by HIPAA you should... Read More

TDO on Virtualized Environment   Overview Computing technology is evolving toward virtualization. Virtualization is a proven technology that can enable enterprises to improve IT infrastructure by reducing investments, saving on maintenance costs,... Read More

Overview In order for TDO to function properly, it is strongly recommended that each workstation go through what we call a TDO Checkout. This is something that is initially done on each workstation by TDO Tech Support staff prior to any trainings and... Read More

Overview Users can add an optional credit card surcharge to help offset processing costs by selecting a fixed percentage and also choosing when to apply it. The surcharge amount is automatically calculated in the Receive Payment window and clearly... Read More