Carestream - CBCT - sync from disk
Estimated Reading Time: 2 MinutesOverview
When a referring or general Dentist sends over a patients CBCT scan via a DVD/CD disk, there is a way to sync this image into the patients chart
Detailed Instructions
How to accomplish this task:
- Have the office insert the disk into a workstation that can open 3D scans
- Locate the drive where the disk is inserted and look for a DataXXXXXXXXX… folder
- The Disk in file explorer should be located in "This PC"
- The patients folder will not be listed as a "VOL_1", we will need to rename it later

- Open a second file explorer window and navigate to where the 3D scans are located. Check for the patient’s ID folder. If it doesn’t exist, create a new folder.
- If you are unsure where the Volumes are stored you can check in your TDO.
- Setup> Site Configuration> Device Configurations
- Older Versions of TDO 12.320b and lower may be located in the Edit Control Table
- Setup> Site Configuration> Device Configurations
- If you are unsure where the Volumes are stored you can check in your TDO.
- Copy the data folder from the disk, and paste it to the patient’s ID folder where the volumes are stored
- Rename the folder that was just pasted from DataXXXXXXX….. folder to VOL_1 or to the next number folder if that one already exists.
- Use the CBCT Syncer to sync the scan into the patient’s chart from their C:\Program Files(x86)\TDOffice\Utilities or C:\Program Files\TDOffice\Utilities.
- Open the patient’s organizer to check that the scan is there and click on it to make sure it opens
- If the 3D thumbnail does not show in the image organizer try renaming the folder VOL_1 to VOL_2 and then re-run the CBCTsyncer tool
Note: TDO Support is happy to help with these steps if you need additional assistance