TDO KB - Search

Insurance - 2019 ADA Claim Form - diagnosis code list & qualifier box 34 & 34a

Jul 31, 2020 ADA Claim Form, 2019 claim, Diagnosis Codes, 34a, eclaims, eclaim, file, claim 1 6.43K 0/5 (0 Vote)

Overview Ability to add Diagnosis Codes in your claim forms in the fields 34 and 34a and sending Electronically can be achieved by Clicking “REFRESH PATINET INFO” before sending the claim Available on the 2019 ADA Claim Form in version 12.371a or... Read More

Positioning and Resizing the Popup X-Ray form

May 15, 2016 tdo training, video, xray popup, xray, move xray 0 7.51K 0/5 (0 Vote)

Overview The video below provides instruction on how to resize the x-ray pop-up form. NOTE: The video below was taken using TDO v11. If you are using TDO v12, please note that some of the appearances may seem outdated. The directions and usage,... Read More

Insurance - Centralized Claims with DXC - view current claims [v12.405g and above]

Mar 12, 2021 claims, eclaims, print, Dentalxchange, DXC, view current claims, centralized claims 0 7.72K 0/5 (0 Vote)

Overview TDO feature that allows multi-location offices to upload and print Claims from one centralized location with Dental X Change. This feature is available on TDO version 12.405g and above. Important: Before switching to “Centralized Claims,... Read More

All ADA Unsent Claims

Jan 22, 2015 insurance, unprinted claims, print all claims, insurance report 0 6.58K 0/5 (0 Vote)

Overview There will be times when a claim will be created but not printed or sent. It is good practice to print or send the claim as soon as it is created however, when that doesn’t happen this report can be run and will show you which claims... Read More

Medical History Questionnaire - creating a custom form

Sep 10, 2014 customizable medical history, customizing, import, qml, custom, custom medical history, medical history, med history, med, duplicating, updating medical history, updating med history, creating medical history, creating med history, med hist 0 12.96K 0/5 (0 Vote)

Objective This article details how to create a custom Medical History Questionnaire in TDO, as well as, import or export an existing questionnaire in the file format of .QML. The customization and setup process will take approximately one hour.... Read More

Steps to create and submit Pre-Determinations and Claims electronically

Aug 14, 2016 Pre-Determination, predetermination, eclaim, e-claim, send claims, Dentalxchange, attachements, claims, claim, E-Claim 0 12.47K 0/5 (0 Vote)

Overview How to send a Pre-determination or an E-Claim, step by step from Insurance, Creating, Submitting, and Uploading. Detailed Instructions Make sure the patient’s insurance information is entered in the Insurance page. Pre... Read More

Fee Listing/ADA Codes

Feb 15, 2015 adding fees, how to add fees 2 28.18K 0/5 (0 Vote)

Overview This article goes over how to access and edit your fees list. When you first install The Digital Office, the standard ADA codes are entered automatically. However, you must enter the fees you would like to be used for each of the codes.... Read More

Adding or Adjusting Consent forms

Aug 19, 2014 consent forms, policy, proghram setup, consent, changing text, consent category 0 12.49K 5/5 (2 Votes)

Overview TDO comes with two built in consent forms; the Financial Policy and the Privacy Policy. You can easily add more consent forms in a few steps. External Link: Google Slides link for Consent and Policies Detailed Instructions How to add... Read More

Appt. Large Registration Form

Jun 12, 2016 TDO training video, training video, training, video, appt, appointment, large form, large registration, registration, registration form, form 0 4.20K 0/5 (0 Vote)

Overview of the Acquire Form

Jun 12, 2016 tdo training video, training video, training, video, overview, acquire, form, acquiring 0 3.73K 0/5 (0 Vote)