TDO KB - Search

How to Reset Organizer to Default Settings

Aug 28, 2018 TDO12, Organizer, Default, Default settings, SHIFT, version 12, tdo 12 0 5.80K 5/5 (1 Vote)

Overview There is a new way in TDO to reset the Image Organizer to its original state without the need of doing it manually. If Organizer is set to display images with specific setting, such as Pane view, sorted by ‘Taken Date’, etc.... Read More

How to configure SMTP settings to send emails from TDO

Sep 3, 2014 SMTP, email, emails, server, delivery, configuration, send, port, ssl, tls, gmail, office 365 0 17.76K 0/5 (0 Vote)

Note: For TDO 12.290 and higher, please see this article for instructions on configuring SMTP server settings. Overview In order to have email sent from TDO (Letters, Organizer, etc) you must configure your SMTP Settings in TDO. Your SMTP... Read More

Version 12 - Using and setting XDR Image Controls for Filters and Sharpness

Jun 13, 2016 xdr, version 12, v12, v 12, sharpening, sharpen, filters, image acquire, tutorial, Image controls, Sharpness, Image processing 0 8.11K 3/5 (1 Vote)

Overview There has been a slight change in the way the XDR SDK Image Controls work in TDO 12.338f and higher. You can now choose, individually, whether to save your setting for each option. Detailed Instructions After taking an image in XDR,... Read More

Default Probing options

Apr 12, 2015 default probing options, probing options, multi tooth, mti 0 7.31K 0/5 (0 Vote)

Overview How to set default probing for multi-tooth info page Detailed Instructions The probing values that are entered when the ‘defaults’ are selected are customized under the Default Probings Options form. This can be accessed by... Read More

Letters - Email - GoDaddy - SMTP settings

Jun 30, 2022 GoDaddy, smtp, letters, email, Authentication 0 15.93K 0/5 (0 Vote)

Overview TDO requires SMTP Authentication for emails to be sent out. Detailed Instructions How to accomplish this task is to simply follow this external link. You will need to log in to your GoDaddy account to access these settings. Once SMTP... Read More

Setting Up a Workstation for Canadian (CDA) eClaims: Version 11

Jan 25, 2018 alberta blue cross, abc, itrans, ccd, error 128, CDANet, CDA 0 6.75K 0/5 (0 Vote)

Overview Use these instructions to set up your TDO workstation to submit Canadian (CDA) eClaims. The instructions listed below will apply if you are currently using Version 11 of TDO Software. If you are using 12 or higher, please follow the... Read More

"No Defaults - Financial" Option

Jul 11, 2025 default, autopopulate 0 326 0/5 (0 Vote)

"No Defaults - Financial" option This option allows users to restrict the auto-population of default values for doctor and location in specific fields, rather than all fields, across various areas. Requirements - TDO-12 version 12.483 and higher ... Read More

Adjusting Default Probings in TDO

May 15, 2016 default probings, probing, tdo training, video 0 4.80K 0/5 (0 Vote)

Calendar Settings Overview

Jul 17, 2025 calendar, Color Blocks, Program Setup, setup, Times and Colors, Operatory Names and Order, Formatting 0 1.31K 0/5 (0 Vote)

Practice Wide: Setup > Program Setup > Calendar > Times and Colors This is where the earliest and latest working times are set, visible time to extend the calendar as desired (I usually do 30-1 hour prior and 1 hour post). This is also... Read More

Microsoft Office Trust Center Settings (OLEServer, ActiveX, Letters, Calendar, Reports)

Aug 13, 2025 Microsoft Office Trust Center Settings (OLEServer, ActiveX, Letters, Calendar), MS office, OLEServer, ActiveX, Letters, reports 0 1.08K 0/5 (0 Vote)

Overview Recently, TDO has noticed an increase in issues that can be resolved by adjusting certain settings in the Microsoft Office Trust Center. The issue presents when opening the TDO Calendar. The TDO Calendar will show blank and have an error... Read More