TDO Cloud Service Features Patient Login Portal - Patients can complete their registration forms from home. Cloud also allows patients to confirm their upcoming appointment, which will automatically update their confirmation status in TDO.... Read More

Overview If you have received this error when attempting to use TDO Mobile, it is likely that you are trying to access from a new device. When you change devices, a new PIN will need to be associated with the account inputted in the Setup area. This... Read More

Overview With TDO Cloud, there is a Referral Chat feature that allows your Referring Doctor to communicate with you or someone in your office.   Requirements TDO Cloud Services  The workstations utilizing Referral Chat must not be logged in with... Read More

Essential things to know about Cloud Letters This article will go over important things to know regarding features, functionality and requirements. To eliminate any needs for re-training, the only nuance is that the "Letters List", "Letters to send"... Read More

Overview When working on a collage or an important lecture, users have the option to move the images to the beginning to make it easier to order the images for that important lecture.   Requirements: This feature is implemented in 12.355n  ... Read More

Overview Here are the 5 steps to do before going "Live" with TDO  Step 1 - TDO University  Step 2 - Installation  Step 3 - TDO Checkout  Step 4 - Program Setup Step 5 - TDO Training Sessions  Trainings are implemented on separate days to... Read More

Overview All dental software companies in Canada are required to update their software with ITRANS 2.0 and begin installing this software version into offices. You can find more information here, https://www.goitrans.com/. Sending a CDAnet dental... Read More

Overview This article covers how to add or remove a doctor, add a new location, and handle a practice sale with a license transfer. Adding a doctor to your practice Note: Depending on your licensing contract, you may have a fee to add another... Read More

Practice Wide: Setup > Program Setup > Calendar > Times and Colors This is where the earliest and latest working times are set, visible time to extend the calendar as desired (I usually do 30-1 hour prior and 1 hour post). This is also... Read More

Overview Visa Dispute Response for U.S. & Canada offices Visa has announced a new rule regarding the dispute response window for chargebacks on payments processed locally in the U.S. and Canada. Starting July 21, 2025, you will have only 9... Read More