Overview When using online based Infograbber, there is a feature that that will allow users to resubmit a patient signature into TDO if it does not transfer from the online based Infograbber. Detailed Instructions To use this feature, log into the... Read More

Overview If you are registered for the TDO  Web/Cloud Services, you can use an IPad for the web based Infograbber version. If you do not subscribe to this service, a Windows based laptop, desktop, or tablet that can install Windows applications will... Read More

We have noticed several issues with touchscreen laptops attempting to use the TDO Web Based Infograbber on the Microsoft Edge browser (on Windows 10). We have looked into it and after testing we have found that Edge doesn’t handle the html... Read More

Overview All dental software companies in Canada are required to update their software with ITRANS 2.0 and begin installing this software version into offices. You can find more information here, https://www.goitrans.com/. Sending a CDAnet dental... Read More

Overview TDO's Infograbber allows patient insurance information to be imported into the patient's Insurance tab in TDO. This article will go over how to do so.  Detailed Instructions First, we need the patient to complete the Insurance... Read More

  Overview For technical reasons the location of the Infograbber executable file is now moved to DotNet folder. So when updating TDO, especially from TDO Version 11, please follow the steps below to update the Infograbber Icon on the computer&rsquo... Read More

Overview TDO allows patients the ability to sign Medical History and Consent forms using a code generated in the Web based infograbber. This allows patients to completely finish the registration process prior to arriving in office reducing patient... Read More

Overview It is important that you run a test using your web infograbber to make sure that text boxes are not showing auto complete options. There have been some instances where the tablet browser has ignored the page settings and displayed previous... Read More

Overview Offices using TDO can now allow their patients to sign Pre-Treatment Estimates using the Web based infograbber.   In order to use this new functionality, an active TDO Cloud subscription is required.    Detailed Steps: Add fees in the... Read More

Overview The ability to sign the medical history forms, policy consent forms, pain history form and the credit card receipts using the Topaz signature pad.  The Topaz signature pad can also be used in installed Infograbber. Requirements Topaz... Read More