Overview This article goes over how to properly structure token matching because the structuring is different compared to the old letters module (Microsoft Word). The structure changed because of natural limitations when the infrastructure moved from... Read More

Overview TDO users will now be able to access, generate, and email reports through Cloud Letters while on the go. Cloud letters will need to be setup for the practice before Cloud Letters can be accessed from the TDO Admin Portal.     Detailed... Read More

TDO Cloud Service Features Patient Login Portal - Patients can complete their registration forms from home. Cloud also allows patients to confirm their upcoming appointment, which will automatically update their confirmation status in TDO.... Read More

Essential things to know about Cloud Letters This article will go over important things to know regarding features, functionality and requirements. To eliminate any needs for re-training, the only nuance is that the "Letters List", "Letters to send"... Read More

Overview  Cloud Reports are also available online! Refer to the information below. Prerequisites  TDO v11 or higher, TDO Cloud services, Microsoft Excel (reports are downloaded in .xlsx format) Detailed Instructions In a browser, go to the... Read More

Overview The video below provides a tutorial on how to go over the Referral Portal, for referring doctors to use for your patient records. NOTE: The video below was taken back when our TDO Cloud services was called "Web Services", so some of the... Read More

Overview The purpose of this feature is to be able to deploy new reports that are specific to doctors and their practice needs quickly and in formats that better serve their needs.  The user will be able to log in and select criteria for their... Read More

Overview To utilize TDO Cloud services, an application called OpenVPN Connect is installed on your server. This allows patients to log in to fill out their medical history, referring doctors to refer patients and view reports online, as well as for... Read More

Topics Covered Include Services panel in TDO Processes Running on Server VPN connection and email for notifications Offsite backup, which runs daily Patient Web Registration Patient Web Registration template Check Edit Control, Network Settings ... Read More

Overview To use EPCS in MD Toolbox, your token must be registered and up to date. If you get a new phone or Fob, you will need to register a new token.  Detailed Instructions Go to the Prescription Tab in TDO  Click on “eRx” button- this will... Read More