Overview: TDO now gives the option to offices to decide if they want to hide the Web Password for Patients and Referring/General Doctors in TDO.    This feature was implemented in 12.380b. Note: Per HIPPA regulations, any patient password... Read More

Responsibilities of the IT Professional 1) To resolve all networking issues. It is the responsibility of the IT Professional to maintain and resolve all network issues, so they comply with the recommended network configuration and specifications... Read More

Overview A common issue for your front office staff may be that referring doctors call frequently when they forget their login and password on your website. To resolve this issue, there is now an optional Remember Me button that can be added to your... Read More

Overview TDO allows a referring doctor to log into your website using the referring doctor portal provided by TDO Cloud.  The following items will be visible to the referring Dr.  Pre-op1, post-op1 and recall images Past appointment dates... Read More

Overview If you need to print address labels for your referring doctors, it can be accomplished in several ways, depending on the type of information you are trying to find.  The detailed instructions show how to print labels based on whether you... Read More

Overview There might be an occasional need to export a list of referring doctors and their pertinent information out of TDO and into Excel. For instance, some offices like using Microsoft Word to create a mail merge. In this case, you will first need... Read More

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Details of Responsibilities TDO Software will credit technical support fees while your practice is actively participating in the beta testing process. The process of being a beta tester office will require more frequent new version release... Read More

Overview This article will explain a possible cause of images not showing in the TDO referring doctor portal   Note: This feature requires TDO Cloud https://wwww.tdo4endo.com/our-products/tdo-cloud/   Potential Solutions If a referring doctor... Read More

Overview For TDO Web/Cloud Services users who utilize the referring doctor portal to allow referring doctors to refer patients, and view patient info & reports, it is important for referrers to have the ability to log in, change their password,... Read More