TDO KB - Search

Letters - Digital Signatures in Referral Reports

Sep 10, 2014 digital signature, letters module, templates 0 9.03K 5/5 (2 Votes)

Admin Portal - Cloud Letters - accessing Cloud Letters from portal

Jul 27, 2021 cloud reports, cloud letters, letters, reports, away from office, admin portal, portal, cloud, admin 0 3.90K 0/5 (0 Vote)

Overview TDO users will now be able to access, generate, and email reports through Cloud Letters while on the go. Cloud letters will need to be setup for the practice before Cloud Letters can be accessed from the TDO Admin Portal. Detailed... Read More

Troubleshooting - Letters - permission denied / Letters module flickering

Dec 5, 2014 Microsoft Word, Letters Module, flashing, flickering, blinking, troubleshoot, help, letters module error, permission denied 0 7.77K 0/5 (0 Vote)

Overview In this article, we briefly cover two of the most frequently experienced error in the Letters module of TDO. If you have ever opened up the Letters Module in TDO and the Microsoft Word window behaves erratically (either by flashing,... Read More

Cloud Letters - token matching structure

Oct 9, 2023 cloud letters, cloud, cloud letters tokens matching, cloud letters token, cloud token matching, token matching 1 4.86K 0/5 (0 Vote)

Overview This article goes over how to properly structure token matching because the structuring is different compared to the old letters module (Microsoft Word). The structure changed because of natural limitations when the infrastructure moved from... Read More

Adjusting delivery methods in the Letters module

Oct 29, 2014 delivery options, letters module, templates 1 7.77K 0/5 (0 Vote)

Overview When you select a template in the letters module, the default delivery method for that letter loads automatically. These can be changed for an individual letter if you want to add another recipient or remove one however it is best to set... Read More

How to print from Letters Module without email SMTP setting

Sep 3, 2014 SMTP, Server, Letters, Letter, email, delivery, print 0 5.52K 0/5 (0 Vote)

Overview After a new Installation of TDO 11, when you try to just print a letter from the letters module you receive the following error: "You do not have email setting configured in Edit Control Table. Please configure or edit the delivery... Read More

Report Types in TDO Letters Module

May 15, 2016 tdo training, video, report type, letters, template types 0 4.10K 0/5 (0 Vote)

Letters - Patient Statement - customizable template

FEATURED

Apr 27, 2021 Statement Letter, patient, letter, custom, tdo4endo.com, TDO, default, Print, email 0 9.18K 0/5 (0 Vote)

Overview: TDO4Endo.com Support Materials has a downloadable Word Document that will pull the same information as the internal Print Patient Statement in TDO. Steps: Using your Dr’s User login, Log into TDO4endo.com Select Support Materials ... Read More

Letters - Microsoft Word - security warning

FEATURED

Jul 7, 2021 Microsoft, security, warning, letters, error, module, Microsoft Word Security Warning 3 10.73K 0/5 (0 Vote)

Overview When creating or sending a report in the letters module, a Microsoft Word Security Notice may be displayed. We are aware of the notification appearing. This is affecting Microsoft Word 2016 and higher. You can select either YES or NO to... Read More

Letters - creating a QR code

Feb 4, 2021 KB, QR, QR code 0 5.90K 0/5 (0 Vote)

Overview What Is a QR Code? QR codes, short for "quick response" codes, are square-shaped black-and-white symbols that people can scan using a smartphone to learn more about a product. These encrypted squares can hold links, coupons, event details... Read More