Overview It is very important that you fully understand the functionality and maintenance of the TDO Replica.  We highly recommend that you check the TDO Replica at least once a week to make sure all lights are green and the Merge Agent status is... Read More

Overview TDO Replica utilizes a SQL Merge Replication system that allows you to see all patient information from multiple locations simultaneously, via the internet. Each location needs to have a fast, reliable internet connection and a dedicated... Read More

Overview TDO’s Replica service is used to synchronize data in real time between practices in a unified TDO database. Once TDO’s Tech Support & IT Teams configure a new location(s) in the replica, you’ll need to update some... Read More

  What they are Presets are named, reusable sets of registration forms. Instead of hand-picking which forms a patient fills out every time, staff can save common combinations once and select them by name when registering a patient.   Where to find... Read More

Overview Since connecting a TDO workstation over a VPN to a TDO server is not supported, in multiple-location TDO setups, TDO Replica is responsible for synchronizing the data between your offices' TDO servers in real time. Below are important... Read More

Overview We have integrated the DentalXChange Attachment Service in our Insurance Module. Requirements This Attachment functionality is added in version 12.338 and higher. TDO Users will need to contact DentalXChange to enable this service. Note:Â... Read More

Essential things to know about Cloud Letters This article will go over important things to know regarding features, functionality and requirements. To eliminate any needs for re-training, the only nuance is that the "Letters List", "Letters to send"... Read More

For more information about TDO Hosted, please contact TDO Support. Overview: TDO Hybrid: Note: If you have questions about TDO Hybrid, please contact TDO Support. TDO Hybrid, similar to TDO Hosted, is a different implementation of the TDO... Read More

TDO uses Microsoft SQL Server (2000, 2005, 2008, or 2016) to manage your database. The Express edition of Microsoft SQL Server has a 10GB limit on database files. If yours is a single-location practice, your database is most likely hosted on an... Read More

Advanced Admin How to optimize TDO and utilize reports to manage your practice proficiently Topics covered:  Financial reportsAging Analysis and Account StatementsSnapshot in more detailBreakdown snapshotInaccurate posting of multiple locations... Read More