Overview If you are a TDO Cloud/Web user, you can send out appointment reminders from TDO using the Letters module.  Steps The first step in sending out appointment reminders from TDO is making sure that you have a template containing the proper... Read More

Note: For TDO 12.290 and higher, please see this article for instructions on configuring SMTP server settings. Overview In order to have email sent from TDO (Letters, Organizer, etc) you must configure your SMTP Settings in TDO. Your SMTP... Read More

Overview TDO allows referring doctors to use a portal to receive patient care updates, view images and reports, and make referrals for new and existing patients. Detailed Instructions Web ID and Password In order to access patient reports and images... Read More

Overview To keep track of x-rays received from other doctors on patients, as well as when those x-rays are returned; use the ‘X-rays received and sent’ form. Detailed Instructions  To open this form click ‘Front Desk Tools’... Read More

Overview This article goes over how to add a new menu link to your practice website.  Detailed Instructions Accessing the Web Wizard To make changes to your TDO Website, you may access the Web Wizard to add content to your new website yourself by... Read More

Overview TDO allows referring doctors to be linked to a specific practice. This can be helpful if you have multiple referring doctors that belong to the same practice. Detailed Instructions Click on Doctors > Referring Doctors. Click on the... Read More

Overview A recent update, in late June and early July, to Microsoft Office 365 and Microsoft Office 2019 desktop products can cause a compatibility issue with TDO that will result in Microsoft Word freezing after using Letters Module to Save, Send,... Read More

Overview  Listed below are the instructions on how to use TDO eRx to prescribe a medication to a mail-order pharmacy. Table of Contents Detailed Instructions Amazon Prescription Services   Detailed Instructions Open the eRx Module thru TDO... Read More

When the doctor is diagnosing and treating a patient, he/she decides if they need any additional x-rays/reports from another doctor as well as if your office needs to send any x-rays to any other doctor. When the doctor checks these items from within... Read More

Note 3/16/2020: Due to the spread of COVID-19 we have received many requests for help with distributing information to referrers and patients via email. Because Batch Letters can sometimes take a long time to generate and is not designed to send... Read More