Overview This article goes over how to properly structure token matching because the structuring is different compared to the old letters module (Microsoft Word). The structure changed because of natural limitations when the infrastructure moved from... Read More

Overview This article goes over how to format your tokens in the Letters Module. Detailed Instructions Read More

Overview eRX is a service through MDToolbox that provides an electronic prescribing platform and is fully integrated into TDO. Many states have existing laws, or laws that will soon go into effect, requiring certain types of medications (in some... Read More

Table of Contents Overview Minimum TDO Version Requirement is 12.405g TDO 12 Configuration Main View Header Communications Menu SMS Template Designer Token Definitions:  Valid Reply Designer Send Query Automation Sub header ... Read More

Overview If you are a TDO Cloud/Web user, you can send out appointment reminders from TDO using the Letters module.  Steps The first step in sending out appointment reminders from TDO is making sure that you have a template containing the proper... Read More

Overview If you need to print address labels for your referring doctors, it can be accomplished in several ways, depending on the type of information you are trying to find.  The detailed instructions show how to print labels based on whether you... Read More

Overview How to design a new template in Letters Detailed Instructions Click the Letters tab on the patient’s screen Click Template, then click New  If you wish to base your new letter template on an existing template, select the TemplateÂ... Read More

Cloud Letters Post-Conversion Quality Control This must be done prior to using cloud letters to ensure that your templates formatting are up to standard. This article goes over what to look out for after converting over to Cloud Letters. This is a... Read More

Overview This will show how to create a template in Letters for the Dymo Label Printer. Detailed Instructions Open Letters Module Click the Template Tab and then New Template Under Layout, expand the Page Setup Option   On the Paper tab, select... Read More

Overview TDO’s Replica service is used to synchronize data in real time between practices in a unified TDO database. Once TDO’s Tech Support & IT Teams configure a new location(s) in the replica, you’ll need to update some... Read More