Table of Contents Overview Minimum TDO Version Requirement is 12.405g TDO 12 Configuration Main View Header Communications Menu SMS Template Designer Token Definitions:  Valid Reply Designer Send Query Automation Sub header ... Read More

Overview If you are a TDO Cloud/Web user, you can send out appointment reminders from TDO using the Letters module.  Detailed Instructions The first step in sending out appointment reminders from TDO is making sure that you have a template... Read More

Note: For TDO 12.290 and higher, please see this article for instructions on configuring SMTP server settings. Overview In order to have email sent from TDO (Letters, Organizer, etc) you must configure your SMTP Settings in TDO. Your SMTP... Read More

Overview The TDO Backup Utility is a great tool to backup your data and images, with the capability to restore that data if needed Table of Contents Overview Checking TDO Backup Log Configuring a TDO Backup Deciding Where to Configure the Backup... Read More

Overview Ensuring that a daily backup is configured using the TDO Backup utility is absolutely essential. It is certainly acceptable to have other backup solutions (perhaps suggested by your IT) in place, but it should not be an alternative to the... Read More

We're rolling out several updates to Comms, including a redesigned automations experience, more precise message targeting, a new registration token, and a handful of bug fixes on July 23, 2026. Automations have a fresh new look—and a... Read More

Overview This article will cover the steps necessary to integrate Breeze Booth (DSLR Remote Pro) software with TDO. DSLR Remote Pro allows you to remotely trigger your Canon EOS digital SLR from a Windows PC via USB. By integrating this software into... Read More

This article will be going over some of the new features coming out in the TDO Comms update 3.2.70. There are several new features. Automation by location Automation by location is now available in Comms for practices with more than one office. Open... Read More

Overview Users who upgrade to TDO version 11.2 will be qualified to receive incentive payments from the Medicare EHR Incentive Program. Please visit https://www.cms.gov/EHRIncentivePrograms/ for more details.Some of the EHR certification requirements... Read More

Table of Contents Requirements Processing Payments with a credit card Processing Payments (Manual Entry) or Mail Order/Telephone Order (MOTO) Partial authorization Tokenization Initial Tokenization Setup Making a payment using the Recurring Payment... Read More