TDO KB - Search

Version 12 - Using and setting XDR Image Controls for Filters and Sharpness

Jun 13, 2016 xdr, version 12, v12, v 12, sharpening, sharpen, filters, image acquire, tutorial, Image controls, Sharpness, Image processing 0 7.79K 3/5 (1 Vote)

Overview There has been a slight change in the way the XDR SDK Image Controls work in TDO 12.338f and higher. You can now choose, individually, whether to save your setting for each option. Detailed Instructions After taking an image in XDR,... Read More

Multiple SMTP accounts for different functionalities

Oct 1, 2018 TDO 12, TDO12, SMTP, collage, email, image organizer, SMTPs, Multiple SMTPs, Emailing Options, SMTP server definitions, SMTP server. 0 25.12K 0/5 (0 Vote)

Overview This feature allows an office using TDO to configure two or more email accounts to send emails from TDO. Note: This feature is available in TDO 12.290 or newer. To view instructions for configuring SMTP server settings in earlier versions... Read More

How to Print individual & multiple Account Statements

May 15, 2016 tdo training, video, print statement, account statement, statement, statements, print account statement, reporting tools, account statement report, Ledger, print, report, reports, print statement vs print ledger, statement sent note 0 7.70K 5/5 (1 Vote)

Overview There are two ways to print statements within TDO. The first is through the Ledger tab with the Print Statement button - this allows you to print the statement for the currently selected patient. The second option is to use the Account... Read More

TDO Live Consult - Instructions to Access Google Meet [GSuite Users]

Apr 10, 2020 meet, hangouts, meets, google, gsuite, g suite, consult, covid, coronavirus, corona, covid19, covid-19, liveconsult, hangoutsmeeet, hangout, hang out, teledentistry, calendar 0 7.06K 0/5 (0 Vote)

Overview: This article will describe in detail the steps necessary to join the video consultation that you scheduled with your patient using the TDO Live Consult/Google Calendar Sync feature. Prerequisites: Doctor Prerequisites: TDO Live Consult... Read More

"User or device not authorized to use the service" error

Oct 29, 2014 0 4.68K 0/5 (0 Vote)

Overview If you have received this error when attempting to use TDO Mobile, it is likely that you are trying to access from a new device. When you change devices, a new PIN will need to be associated with the account inputted in the Setup area. This... Read More

Multi Windows User TDO Environment

Jun 23, 2017 mutiple windows, user profile, profile, hkey, runtime, windows, setup, group policy, domain, registry, windows profile 0 7.70K 0/5 (0 Vote)

Overview You will run into issues if you install TDO under one windows user then log in as another. During the install there are keys written to HKEY_CURRENT_USER. Usually re-running the SetupRuntime.exe will fix this. Read the below section to... Read More

Adding Users and Security Levels - User Roles

Aug 29, 2014 add users, passwords, security levels, roles, user roles, security, strict security 0 10.16K 2/5 (4 Votes)

Version 12 On the Setup tab, click Site Configuration and select Add/Edit User Names and Passwords. To add a user, click ’New’. Select a Position for the user. Select an Email Permission Level for the user. (Full Access can see... Read More

eRX - Access Control - Set Permissions

Mar 20, 2016 erx, electronic prescriptions, e rx, eprescribe, e-prescribe, access controls 0 7.47K 0/5 (0 Vote)

Overview The EPCS Access Control screen allows you to set up the security settings for EPCS. Per the DEA rule for Controlled Substance Access Control, two users are required in order to save changes to this screen. You must get a second user... Read More

eRx (MDToolbox) - Prescription Monitoring Program (PMP) for controlled substances

Jun 29, 2021 PMP, Prescription Monitoring Program, Narcotics, Narcotic, Norco, ERX, MDToolbox, controlled, controlled substances, substances 0 5.05K 0/5 (0 Vote)

Overview TDO and MDToolbox allow prescribers to access their State Prescription Monitoring Program to view a patient's prescription history. Most states are making it mandatory for Prescribers to check their patients' prescription history.... Read More

HIPAA Compliance Protection for TDO Users

Mar 18, 2015 HIPAA, network security, compliance, password, wireless, IT responsibilities 1 10.13K 0/5 (0 Vote)

TDO Security Features To take full advantage of TDO Security Features, please make sure you have updated to the latest release of TDO. TDO offers all the required HIPAA compliance protection to our users. The database is password-protected and... Read More