TDO KB - Search

Carestream Driver Compatibility

Jan 14, 2020 Carestream, driver, compatibility, 8100, 9600, 8200, MAR, CBCT 0 17.75K 0/5 (0 Vote)

Overview Please be careful with the Windows 11 update. Before upgrading, verify if your Carestream Dental product connected to the PC is compatible with Windows 11. TDO is fully compatible with both Windows 10 and 11. 6100/6200 Compatible ... Read More

Windows 11 Compatibility with TDO

Sep 14, 2023 windows 11, compatibility, 11, os 0 4.00K 0/5 (0 Vote)

Overview Windows 11 officially released on October 5, 2021. We have tested TDO in the Windows 11 environment and it works fine. Workstations running Windows 11 will still need to follow our TDO Best Practices in order to function most efficiently.�... Read More

Windows 10 Compatibility with TDO

FEATURED

Jul 28, 2015 Win 10, Windows, Windows 10, compatibility, window compatibility, backup, task scheduler, Windows10, window10, window 10 1 171K 5/5 (2 Votes)

Overview Windows 10 is officially released on July 29th 2015. We have tested TDO in the Windows 10 environment and it works fine. Workstations running Windows 10 will still need to follow our TDO Best Practices in order to function most efficiently... Read More

Maximizing the TDO Window in TDO 12.338+

Jun 24, 2019 full screen, fullscreen, maximize, window, screen 1 5.07K 5/5 (1 Vote)

Overview In TDO 12.338 and higher, it is possible to enable a setting that will allow you to maximize the main window so that it occupies the whole screen. Detailed Steps Open TDO, and log in. Go to Setup > Site Configuration > Edit... Read More

X-Ray Integrations, TWAIN and 3D Images setup in TDO

Jun 11, 2015 TWAIN, Dexis, Schick, XDR, Carestream, Kodak, Morita, Eye-Fi, Folder Monitor, ScanX, Integration, Radiography, Setup, X-rays, Conebeam, CBCT, intraoral, images, image aquire, Optime, Soredex, Xray, CDR, gendex, idixel, digora, x-ray, xray, xrays 0 31.88K 0/5 (0 Vote)

Direct Integrations with TDO Carestream - Support 877-624-6243 (when contacting Carestream, please make sure to mention that you use TDO to take X-Rays or 3D images) 3D Imaging - CS9000 and CS8100 3D units. Instructions for installation can be... Read More

Update requirements from TDO Version 11 to TDO Version 12

FEATURED

Sep 26, 2016 Version 12, tdo 12, version 12 update, update. upgrade, sql server, runtime 2010, operating system 1 68.55K 0/5 (0 Vote)

Overview A list of the requirements your office will need to meet prior to updating to version 12 of TDO Software Details You will need to have signed the updated TDO Contract Agreement. Please log into tdo4endo.com. Go to Download TDO. Click on... Read More

TDO Freezes Before and after Saving/Sending/Printing a Letter - Due to Recent Microsoft Office Update (7/30/2020) FIXED

Jul 2, 2020 freezing, crashing, freeze, crash, word, msword, winword, frozen, crashed, crashes, freezes, letters, letter 1 9.34K 0/5 (0 Vote)

Overview A recent update, in late June and early July, to Microsoft Office 365 and Microsoft Office 2019 desktop products can cause a compatibility issue with TDO that will result in Microsoft Word freezing after using Letters Module to Save, Send,... Read More

[v12.205 and above] CloudPBX Software - prerequisites & integration setup

Jan 19, 2018 3cx, tdo connect, phone integration, voip, phone, natural networks, cloudpbx 0 9.01K 0/5 (0 Vote)

Overview When the phone rings, a phone application window opens up and allows a user to select and see phone number data. NOTE: In order to have this integration, 3CX software or similar has to be installed and working on the computer. This... Read More

Referral Chat

Jul 30, 2015 Referral Chat, TDO IM, IM, messaging, Referring Doctor chat, TDO Cloud, TDO Web, Web Services 0 12.14K 1/5 (1 Vote)

Overview With TDO Cloud, there is a Referral Chat feature that allows your Referring Doctor to communicate with you or someone in your office. Requirements TDO Cloud Services The workstations utilizing Referral Chat must not be logged in with... Read More

TDO Best Practices

FEATURED

Oct 15, 2014 checkout, setup, new computer, best practices, uac, firewall, antivirus, av, microsoft access, access, ms word, word, screen saver, power management, windows updates, ping, backup, registry, user account controls, slow, remote access 1 185K 0/5 (0 Vote)

Overview In order for TDO to function properly, it is strongly recommended that each workstation go through what we call a TDO Checkout. This is something that is initially done on each workstation by TDO Tech Support staff prior to any trainings and... Read More