TDO software

For more information about TDO Hosted, please contact TDO Support. Overview: TDO Hybrid: Note: If you have questions about TDO Hybrid, please contact TDO Support. TDO Hybrid, similar to TDO Hosted, is a different implementation of the TDO... Read More

Overview: This article will describe in detail the steps necessary to join the video consultation that you scheduled with your patient using the TDO Live Consult/Google Calendar Sync feature. Prerequisites: Doctor Prerequisites: TDO Live Consult... Read More

Overview A recent update, in late June and early July, to Microsoft Office 365 and Microsoft Office 2019 desktop products can cause a compatibility issue with TDO that will result in Microsoft Word freezing after using Letters Module to Save, Send,... Read More

Overview Ability to add Diagnosis Codes in your claim forms in the fields 34 and 34a and sending Electronically can be achieved by Clicking “REFRESH PATINET INFO” before sending the claim Available on the 2019 ADA Claim Form in version 12.371a or... Read More

Overview We have had reports with issues on the pain history of the patients registration forms displaying as "bread" history and question 14 saying "if you don't touch or cock on it, does it still hurt" Detailed Instructions What is happening... Read More

Overview TDO's Infograbber allows patient insurance information to be imported into the patient's Insurance tab in TDO. This article will go over how to do so.  Detailed Instructions First, we need the patient to complete the Insurance... Read More

Overview TDO requires SMTP Authentication for emails to be sent out.  Detailed Instructions How to accomplish this task is to simply follow this external link. You will need to log in to your GoDaddy account to access these settings. Once SMTP... Read More

Overview   What Is a QR Code? QR codes, short for "quick response" codes, are square-shaped black-and-white symbols that people can scan using a smartphone to learn more about a product. These encrypted squares can hold links, coupons, event details... Read More

Overview   It may be useful to add a QR code to printed letters that are mailed out containing a link to a specific website address that you want the recipient to go to.  Examples: Invoices sent to patients linking to your online payment portal... Read More

Overview The drugs database within TDO has been updated and is in sync with Lexicomp's drugs database. The update will require the SetupDrugs file to be manually ran on the TDO Server. Note: If your practice is using TDO version 11, you will... Read More