TDO KB - Search

TDOxQB sync - configuring a new computer

Dec 26, 2023 Quickbooks, QB, TDOQB, TDOxQB, sync, configure, setup, set up, computer, workstation, new, troubleshoot 0 5.77K 0/5 (0 Vote)

Table of Contents Configuring a new computer for TDOxQB Sync Performance Troubleshooting Configuring a new computer for TDOxQB Sync Occasionally, the computer where the TDOxQB sync is run from needs to be replaced, or an office wants to add an... Read More

TDO Live Consult with Google Calendar Sync

Apr 1, 2020 sync, gcal, calendar, google, zoom, covid, covid-19, virus, coronavirus, meet, hangouts 0 27.34K 0/5 (0 Vote)

Overview For more information on the use of teledentistry and how to bill correctly, please read the attached guide from the ADA. This guide was published on March 31st, 2020. TDO Live Consult is a new feature that leverages the power of the... Read More

[v12.373g and above] Google Calendar Sync - setup

Jul 20, 2020 google calendar, calendar sync, sync, calendar 0 8.16K 0/5 (0 Vote)

Overview This article explains how to setup synchronization of your TDO Calendar with your Gmail account. NOTE: For information about the TDO Live Consult Feature (which works with the Calendar Sync feature), please see this article. TDO v12... Read More

[v12.355x and below] TDO Google Calendar Sync

Dec 12, 2014 google calendar, calendar sync, calendar 0 13.67K 0/5 (0 Vote)

Overview This article explains how to setup synchronization of your TDO Calendar with your Gmail account. NOTE: For information about the TDO Live Consult Feature (which works with the Calendar Sync feature), please see this article. TDO... Read More

TDOxQB sync - Ledger page - Provider Payment Transfers with QB

Dec 26, 2023 Ledger, Fees, page, transfer, provider, credit adjustment, debit adjustment, QB, Quickbooks, sync, cross posting, Ledger Adjustment Tool, TDOQB, payment, wrong, incorrect 0 4.68K 0/5 (0 Vote)

Overview This article is for the TDO QuickBooks sync. If a payment is recorded for the wrong provider, location, or patient, you will need to deduct from the provider who was paid in error. The proper provider will need to get credit for the payment.... Read More

Ledger page - Insurance withholdings (with & without TDOxQB sync)

Dec 26, 2023 Ledger, page, Insurance, TDOQB, TDOquickbooks, QB, Quickbooks, withholdings, Receive Insurance Payment, Debit Adjustment, Debit adj 0 4.83K 0/5 (0 Vote)

Overview Occasionally, insurance will withhold part of a payment for one patient on a payment for service on another patient instead of requesting you send an overpayment back to them. If this happens, you will do the following: Table of Contents... Read More

TDOxQB sync - QuickBooks no longer supports QB desktop 2020 & 2021 (EOL 5/31/24)

Dec 26, 2023 TDOQB, TDOxQB, Quickbooks, QB, 2020, 2021, support 0 7.73K 0/5 (0 Vote)

Support for QuickBooks Desktop 2020 (ended) & 2021 (EOL 5/31/24) At this time, QuickBooks has discontinued support for 2020 versions of QuickBooks Desktop Pro, Premiere and Enterprise. They will be discontinuing support for 2021 versions on May... Read More

Carestream - CBCT - sync from disk

Jun 28, 2021 sync, carestream, CBCT, Disk, DVD, image organizer, CS, import scan, TDOVolumes, CBCT Sync, dropbox, utilities, Volume 1 5.06K 0/5 (0 Vote)

Overview When a referring or general Dentist sends over a patients CBCT scan via a DVD/CD disk, there is a way to sync this image into the patients chart Detailed Instructions How to accomplish this task: Have the office insert the disk into a... Read More

Carestream - CBCT - saving screenshots into TDO

Aug 17, 2015 If you are unable to take a 3D screenshot in the Carestream 3D Imaging software, here are the steps to resolve 0 26.68K 3/5 (1 Vote)

Overview The below article reviews the steps to save a Carestream CBCT screenshot into TDO. If you are experiencing issues with this function it is also advisable to review the following steps to ensure everything is setup correctly. Once a CBCT... Read More

PreXion3D Excelsior CBCT Scanner Integration

Oct 9, 2017 prexion, cbct, prexion cbct, conebeam, prexion setup, setup cbct, setup conebeam, cbct, setup, prexion configuration, cbct configuration, prexion 3D, 3D scan, cbct scan, prexion3D excelsior, excelsior, cbct scanner 0 7.11K 0/5 (0 Vote)

Overview The integration for Prexion is available in TDO Version 12.202 or higher. Detailed Instructions Click on the Setup tab > Select Site Configuration > Device Configurations Apply the CBCT Settings to the assigned workstation name... Read More