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TDO Payments - Visa Dispute Response for U.S. & Canada offices

Overview Visa Dispute Response for U.S. & Canada offices Visa has announced a new rule regarding the dispute response window for chargebacks on payments processed locally in the U.S. and Canada. Starting July 21, 2025, you will have only 9... Read More

TDO Comms+ Overview

Mar 7, 2023 TDO Comms, comms, communications, sms, templates, automation, automatic, tdo communications, tdo sms, tdo messaging, messaging, texting, tdo texting, appointment confirmations, appt confirmations, confirmations 0 10.21K 0/5 (0 Vote)

Table of Contents Overview Minimum TDO Version Requirement is 12.405g TDO 12 Configuration Main View Header Communications Menu SMS Template Designer Token Definitions: Valid Reply Designer Send Query Automation Sub header ... Read More

Issue Check in QuickBooks

Apr 24, 2020 check, issue check, refund, qb, sync, qbsync, debit, adjustment 0 7.54K 0/5 (0 Vote)

Overview Any time money is moving out of your checking account, you MUST click the issue check in QB box, even if you are not actually printing a check. These debits will fall under one of 4 basic categories. Details 1. Patient is due a refund. ... Read More

Letters - creating a QR code

Feb 4, 2021 KB, QR, QR code 0 5.90K 0/5 (0 Vote)

Overview What Is a QR Code? QR codes, short for "quick response" codes, are square-shaped black-and-white symbols that people can scan using a smartphone to learn more about a product. These encrypted squares can hold links, coupons, event details... Read More

How to Contact TDO Support

Jan 31, 2019 contact, support, help, phone, chat, assistance, 8585583696, live chat, livechat, bomgar, bombguard, support.tdo4endo.com, help, call 0 16.59K 0/5 (0 Vote)

Overview This article will guide you on how to contact TDO Support if you need assistance. Detailed Instructions Support Resources We offer technical support resources that you can access at any time. TDO Knowledge Base - Search our Knowledge... Read More

How to Receive Payment and Issue Refund

May 15, 2016 receive payment, issue refund, tdo training, video 0 5.53K 0/5 (0 Vote)

Overview TDO allows users to document payments to the ledger and post refunds. Detailed Instructions Ledger Receive Payment Enter the amount being received Payment from Patient (Default option) Patient Guarantor Type of Payment Credit Card... Read More

Snapshot Report

Feb 15, 2015 snapshot, financial report, report, double click report, right click report, snapshot summary report, best financial report, detail report, snap, shot, mtd, ytd, production, collection, adjusted, referrals 2 12.25K 5/5 (1 Vote)

Overview The Snapshot is a very powerful report. You can access data about production, collection, referrals, cases, etc., all in a format that allows you to filter by date, referring doctor, and other parameters, all on one page. In this article, we... Read More

HIPAA Audit Checklist

Sep 15, 2016 hipaa, audit, hipaa audit, checklist, tdo meeting 2016, regulatory 0 10.71K 1/5 (1 Vote)

HIPAA Audits: A Nine-Step Checklist Here are nine tips to help you prepare now in case your dental practice is chosen for a HIPAA audit. True, not every dental practice will get audited, but if your practice is covered by HIPAA you should... Read More

How to set up ITRANS 2.0 integration for TDO version 12.416d and above

Apr 29, 2025 iTrans, 2.0, claims, eclaims, canada claims, itrans 2.0, ICA, Error #1013 Certificate Not Found, Error 1920. Service iTRANS Claims Director failed to start, ICD Service Fails to Start, Request is not Processed (Timeout), ICD.ini information, setupcanada.exe 0 2.08K 0/5 (0 Vote)

Overview All dental software companies in Canada are required to update their software with ITRANS 2.0 and begin installing this software version into offices. You can find more information here, https://www.goitrans.com/. Sending a CDAnet dental... Read More